Do we go into the supermarket and congratulate the bakers for getting all that fresh bread out for opening time? No, because its their job and its what we expect of them.
Well actually, I probably would! They are so grossly under resourced, it's a miracle if you get a full range of bread out at all some days.
In the retail world, people aren't treated as an asset, they're treated as "the biggest controllable cost", and as such, a balance sheet liability to be purged.
There's nothing service industries hate more than payroll costs. They see it as the first thing to be cut in times of need. Loyalty and skill is not valued anymore at all, people are expendables that can be thrown away and re recruited at the drop of a hat. Of course this isn't completely true and hence there are some jobs which always seem to be available.
Modern private enterprise will learn nothing from the collapse of Carillon, they'll continue to make promises they can't keep. Wages per hour (the headline rate) will increase, pensions, work life balance and job security will continue to be eroded to pay for it. This will continue until the business can no longer afford to trade, but the board members that caused the problem will be long gone with all the money they fleeced from payroll budgets, the workers will be left with nothing from the administrators at the end of it all.
It appears payroll savings is the cut of choice this year at Towers. Those pesky blood sucking vermin, also known as staff (or colleagues or associates as patronising "people directors" will have them called in a vain bid to hide the disdain in which the company holds it's employees), will be costing far too much, what with the living wage and all, so must be avoided wherever possible.
