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  1. imanautie

    Ride Access Pass Systems and Disabled Access

    Of interesting note is Chessington and LLW track seperate virtual queue timed for RAP Vs reserve and ride offerings.
  2. imanautie

    Merlin Entertainments: General Discussion

    Not sure that means too much, if I'm not mistaken nearly the entire UK business runs under that entity anyway
  3. imanautie

    Ride Access Pass Systems and Disabled Access

    RE the full wait timeout after queing to get checked, loqueue seems to (at least at CWOA) be configured with different waits for reserve and ride Vs rap. But it's typical merlin, they don't put the it investment to improve guest experience where it's asked for.
  4. imanautie

    Ride Access Pass Systems and Disabled Access

    Same as societies attitude towards disabled people in general, it's not always conscious prejudice either.
  5. imanautie

    Ride Access Pass Systems and Disabled Access

    I fully believe that's only because they don't pay accesso to enable the account module!
  6. imanautie

    Ride Access Pass Systems and Disabled Access

    Sigh, although that raises an interesting question, why can't they combine rap and map? (Ala Portaventura) Edit: here's my pass from Portaventura, the E means disabled access, and it actually scans on their handhelds used for checking their fastrack offering.
  7. imanautie

    Ride Access Pass Systems and Disabled Access

    When you say the map was accepted, was this a typo of RAP or did rides staff accept a annual pass?
  8. imanautie

    Autism the thread

    We shall see :) I'm surprised the twitter rep didn't ask for my reference number to poke the DR team internally
  9. imanautie

    Autism the thread

    I've got other methods (and to be clear it's the direct contact of the right team that's the reason I'm not using the general CS email)
  10. imanautie

    Autism the thread

    The laws pretty clear, pretty much all other TOCs get it right in having non phone options. I'm not asking for a specific method just a not the phone one. The original issue is they haven't replied to a delay repay claim filed 08th may.
  11. imanautie

    Autism the thread

    It's tricky doing that! Plus legally I don't have to. Probably because it's the support line for whoever do their ticket issuing system (trainline I think). But my key complaint here is there's direct line to the delay repay team if you can use a phone, but otherwise you have to go through...
  12. imanautie

    Autism the thread

    Yep, their replies to me and Paul have just made the situation worse for themselfs.
  13. imanautie

    Autism the thread

    Current gripe, companies having only phone contact options, this is after pointing out I'm autistic and voice calls aren't easy... And this is RE a delay repay claim for the 8th of may...
  14. imanautie

    Your most embarrassing moments?

    I'd say accidentally speaking on 100% volume when maybe 20%? Would do is certainly up there!
  15. imanautie

    Ride Access Pass Systems and Disabled Access

    Possibly school groups where the usual processes for rap don't apply
  16. imanautie

    The Monarchy

    The queen being advised is purely symbolic, she will in effect rubber stamp whatever the ruling PM says.
  17. imanautie

    Autism the thread

    I get the feeling we aren't getting the full picture. However it seems to be implied they were rushing which during a pat down can for many autistics be a single thing overload trigger (as compared to overflowing bucket)
  18. imanautie

    Ultimate fastrack

    Ultimate is a band for security reasons (to stop you Sharing)
  19. imanautie

    Blackpool New Merlin Attraction

    Note that DreamWorks is now owned by universal so seems less likely to that unless it long since planned
  20. imanautie

    Ride Access Pass Systems and Disabled Access

    Considering they still ask is it cognitive I don't think they are currently changing what gets approved just yet. But instead plan to
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