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Not that we needed confirmation of this being a paid for attraction, but this is being given out at the entrance.

Oh YIKES. Metoffice doesn't look promising! https://www.metoffice.gov.uk/public/weather/forecast/gcqtmjbrh#?date=2018-10-06

I'd like to chime in and provide my own story here. A couple of weeks ago, I had 5 physical Gift Vouchers, each for 1 x Adult Premium Merlin Annual Pass. I took them to an attraction, walked up to the desk, and told them I wanted to extend my current pass. The guy took my current pass, expiring...

Merlin have also issued a response to these stories this morning, indicating that they're misleading https://backstage.merlinentertainments.biz/statement-alton-towers-civil-claims/

The Big One Buckle Up was massively flawed. It hasn’t been updated in over two years. This meant people were able to abuse the bad coding of the game and exploit it. When they realised it was getting abused, the park shut down the store you redeemed the virtual points for wristbands, whilst they...

The documentary should be a good watch for all, and open the eyes of the GP as to just how much work goes into the day to day running of the park, and how safe the rides are.

Do you comprehend the stuff you are writing?

What a ridiculous way to look at it. It's the VIP members that signed up for the pass. It's the VIP members that agreed to the T&C's including the ones that were featured in that article. If they chose to ignore them then they have broken the rules. The ride staff chose to allow it yes and...

You mean when people choose to abuse both systems, right? I think that thread needs to be created.

But from reading that article, she still gained access via the exit? That isn't part of the VIP pass so whether or not she had a RAP is very relevant - if she was eligible for it, then she was in the correct place (exit), without the correct credentials (wristband and paper). If she didn't have...

I've ridden Wicker Man four times now, and 3 of those 4, have been on rows 4/5. Each and every time when in rows 4/5, on the right hand side, my restraint has been called out by the Op for recheck. The hosts (both of them, one on each side of the platform) come down with the yellow metal bar...

I cringe when I see people refer to the Wicker Man centrepiece as “Big Bob”. If you were part of the creation process, sure, but it just comes across as awkward and odd when non-staff members that had no involvement in the project start saying it. Just me?

How did you buy the pass? Do you pay entry to the park and then take your ticket to the Box Office to exchange for a pass?

Thanks. Doesn't seem linked to the main site / social media avenues at this time, so unsure how many GP visitors will see it right now.

Where was this posted? Can't find on Twitter, Website or Facebook?

I can't even BEGIN To comprehend your reasoning behind thinking Andy, a member of the public, influencing Merlin or ANY park for that matter. Really, you can't think he has THAT level of power, surely?

This. The ASA made the decision, not me.

EXACTLY. It wasn't even CLOSE to being factual, it was an outright lie. I would get absolutely slaughtered if I started a business selling "WORLDS FIRST SAUSAGES MADE IN THE UK" when there are LOADS of other companies doing selling them, right now. It's no different! Well YOU are welcome to...

Intensity is subjective. I did what I did, and the ASA agreed. Deal with it. I think I can hear your marketing telephone going off in the background. You in the office?

Alton Towers is a business that sell a product. They falsely advertised a new addition to their product, with claims that were simply untrue. It does not come down to if I am a fan or not. Should we all sit back and let Merlin / Alton do as they please, cutting hours, removing attractions and...