Help With Booking Scarefest

Discussion in 'Your Alton Towers Trip Reports and Plans' started by Britford, 22nd Jun 2019.

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  1. Britford

    Britford TowersStreet Member

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    I was trying to book a room in the EV for
    3 people for 2 nights with no tickets but it won't let me.

    In what is a blatant attempt to knowingly missell the room to me, it first lists it as 1 double room and 1 single room B&B.
    After I change it to 1 triple room, it changes something else... it goes from 2 nights B&B, to 2 nights +tickets!
    At this point, The only way to change it back to B&B, is to start the whole booking from scratch... at which point, it adds the 2nd room back on and starts the cycle again!
     
    Posted 22nd Jun 2019
    #1
  2. AT86

    AT86 TowersStreet Member

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    Call them - 01303 490008.
     
    Britford likes this.
    Posted 22nd Jun 2019
    #2
  3. Craig

    Craig TS Administrator Team Member

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    Yeah the website often trips out and defaults to tickets+hotel for some reason. At AT86 says, just give them a ring - the booking team are friendly and helpful so will sort your booking in no time :).
     
    Britford likes this.
    Posted 22nd Jun 2019
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