Ride Access Pass Systems and Disabled Access

Discussion in 'European Parks and Attractions' started by skyscraper, 1st Apr 2018.

  1. Austin Towers

    Austin Towers TowersStreet Member

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    Sorry about that. Don't know how I managed to put it in the Galactica thread.
     
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  2. IanSR

    IanSR TowersStreet Member

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    *rolleyes*. I can't be bothered to comment other than to say come on Merlin, be consistent between requirements and your own rules and train your staff properly.
     
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  3. speedy

    speedy TowersStreet Member

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    And also update their own documents. Either not being able to walk isn't actually the reason, or someone has forgot to put it on the Access Guide.
     
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  4. RoyJess

    RoyJess TowersStreet Member

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    I always feel sorry for those at the severe end of the disability scale, they have a raw deal in life that many others take for granted.

    At the end of the day, whether you are allowed to do something last season, last week, yesterday, an hour earlier, you should always follow and respect the instructions of the person currently in charge of an attraction. If something goes wrong, it will be on the ride staff head and not yours.

    Being told that you can't go on a ride due to H&S is not the same as being told that you can't just because you have a disability. I'm sure that there are many able body people that also can't ride due to their size or height restrictions.
     
  5. Alsty

    Alsty TowersStreet Member

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    Back in the Tussauds days, guests in wheelchairs would wheel themselves right upto the train. They would then lift themselves into the train with help from their carer, who had to ride with them. I never recall them being asked to walk unaided.

    I never saw an evacuation involving a disabled guest, but the intent was the medical and security teams would assist the carer. Maybe that's frowned upon now with manual lifting regulations etc.
     
  6. speedy

    speedy TowersStreet Member

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    Alton Towers should have a few trained staff who can help disabled guests in the case of an evacuation. I feel like the park could do more here, but has taken the easy way out.
     
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  7. imanautie

    imanautie TowersStreet Member

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    They could but it wouldn't be Cheap getting staff trained up to assist at a level where insurance approves

    Sent from my Swift 2 X using Tapatalk
     
  8. RoyJess

    RoyJess TowersStreet Member

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    I'm sure Stannah stair lifts on the lift hills and over head hoist on evacuation platforms should be suffice
     
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  9. ringo

    ringo TowersStreet Member

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    There has to be some staff somewhere, least you hope.

    As the article mentioned, she spoke of how can they use the Sky Ride. Which is actually a good point, if it did have an issue which required people being winched out then how do they deal with a guest who is wheelchair bound?
     
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  10. imanautie

    imanautie TowersStreet Member

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    Me and spinball guessed they Toss the chair down then winch the person...

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  11. speedy

    speedy TowersStreet Member

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    After reading the article again I noticed this paragraph:
    "We spoke to the director of operations who said if the rollercoaster was to break down the only way he could get off would be to get down some steps, so he would have to be able to walk.

    Sounds like Wicker Man was badly designed then. Also it doesn't explain why he was allowed on the Mine Train either.

    As for SkyRide I don't know how they'd evacuate that. I wonder what they did when the station caught fire?

    EDIT: Just Googled and the skyride was closed at the time
     
  12. monkeyboy

    monkeyboy TowersStreet Member

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    Probably the same way the winch would work in their home? (If required) so they would probably be a little more prepared than an able bodied person?
     
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  13. Alsty

    Alsty TowersStreet Member

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    I don't see any difference. They'd be abseiled down like everyone else
     
  14. monkeyboy

    monkeyboy TowersStreet Member

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    I have no fear of roller coasters but getting stuck on sky ride fills me with dread(btw I’ve never abseiled )

    Sorry to rant but dda evac would be more suited to sky ride rather than towers having the bad press of “disabled guest unable to evacuate from new ride wickerman “ left in fear for life!
     
  15. speedy

    speedy TowersStreet Member

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    I'd quite like to do that actually. Have never had the opportunity to evacuate a roller coaster before.:D
     
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  16. spinba11

    spinba11 TowersStreet Member

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    Also when the skyride caught fire all the gondolas were in the maintenance shed at TS.
     
  17. RoyJess

    RoyJess TowersStreet Member

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    While some people are denied access to the rides due to evacuation purposes, looks like others are taking advantage of the system because it is not manage properly by the staff.

    [​IMG]
     
  18. spinba11

    spinba11 TowersStreet Member

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    Don’t get me started on that.
     
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  19. RoyJess

    RoyJess TowersStreet Member

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    Same here :mad:

    ;)
     
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  20. imanautie

    imanautie TowersStreet Member

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    Same with every single legitimate rap user.


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