I know hindsight makes everything seem easier but the carer pass should have been applied for immediatly after buying the annual pass for the guest with additional needs. (Back when most passes were done in person you would just sort out both passes at once).
Give Merlin credit, a quick 5 minute phone call and it was all sorted, the lady on the phone was wonderful and everything has been sorted. Due to ill health we've not had a break or holiday for 2 years so we're having a staycation of merlin attractions next week. So were looking forward to getting back to AT on Monday, Legoland Weds, CWOA Thurs and our first visit to TP on Friday, though as its opening day we're guessing it will be busy.
Plus Towers allow carer tickets to be used straight away, whereas at Thorpe you only get a "reservation" and have to collect the actual ticket from the ticket office/accessibility centre.Hi, long time lurker, first time poster.
We are visiting 4 attractions next week using a MAP going with 1 carer, I'm amazed how different each of the attractions are when trying to book a carer ticket.
AT - gives you the option to add carer alongside MAP, 1 click done
TP - have to go through another part of the site few clicks more than necessary but eventually done
LL - Similar to TP could be made easier but eventually done
CWOA - What a pain in the backside it is trying to add a carer with an MAP, it simply doesn't allow you to book an online ticketit seems you can book a carer with full paying ticket but not with MAP
How can 4 sites using the same templates be so different? If anyone has any advice on how to add a carer pass with a MAP that would be great.
I assume that renewals will also be online via the usual application form? Mine expires at the end of October so I'll need to do it before Scarefest.
I imagine this won't be properly enforced, not at first at least, but a further effort to control access to RAP and make it actually accessible and usable to those who actually need it.
The timecard takes two seconds to issue if you already have the photocard. At Towers last year I didn't even have to go into Guest Services as a staff member went along the queue issuing the timecards to those who had photocards.
Ah right thanks. I have the photo access card for my friend as they issued it last year and it’s valid for 2 years. Is that all I need on the day then? Thanks
Yeah just show the photocard and they'll issue the timecard.
I can't imagine that rule will stay in place. 7 days in advance doesn't exactly make it very accessible, does it?
I imagine this won't be properly enforced, not at first at least, but a further effort to control access to RAP and make it actually accessible and usable to those who actually need it.
It's to give Towers enough time to process the application before the visit.
Arguably a lot more accessible than standing in a physical queue for long periods to obtain a pass to show you can't stand in a queue for long periods!
Thank youYeah just show the photocard and they'll issue the timecard.
5 for Towers (6 overall) and 3 for Thorpe, Chessy and Legoland (4 overall).
