Towers Loving Care

Discussion in 'General Discussion' started by Randomizer462, 21st Dec 2015.

  1. Randomizer462

    Randomizer462 TowersStreet Member

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    "In addition to the new attractions, restaurants and amazing entertainment we have next year, we are also committed to continuing our work to enhance the Alton Towers Resort. As part of this, in 2016 we will introduce ‘Towers Loving Care’, our experience improvement scheme which is all about sprinkling extra sparkle and shine on the Resort. From repainting whole areas of the Theme Park, relaying pathways and improving signage, to complete redesigns or refurbishment of attractions. Over the next 3 years, it is our desire to bring you new and exciting attractions for all ages, develop our accommodation offering and to ensure that the existing areas of the Resort continue to feel our love. As part of this scheme you will see changes to our line up in 2016 but we’ll bring you more news of this in January."

    Could this link in with the rumours of ride closures for next season?
     
    Posted 21st Dec 2015
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  2. Jonathan

    Jonathan TowersStreet Member

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    I suspect it probably will.
     
    Posted 21st Dec 2015
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  3. Matt Creek

    Matt Creek TowersStreet Member

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    If Towers stick their money where their mouth is, this could be fantastic news!

    Towers desperately needs some love and general (non new-ride) updates such as those mentioned above. So much of the park feels worn and tired so general updates would be strongly welcome especially for a place that should be implementing them as a 'world class' park.

    Hopefully those 'supposed' closed rides will be closed for major refurbishments and won't see the whole year closed, though I think Flumey & Rippy may still be goners. 2016 could be interesting.
     
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    Posted 21st Dec 2015
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  4. Rob

    Rob TS Forum Team Team Member

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    Great news! Many of us have been crying out for something like this for a number of years now. Let's hope it addresses areas of the park that need attention such as Dark Forest and work that takes place it to a high quality and lasts years rather than months.

    :)
     
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    Posted 21st Dec 2015
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  5. GaryH

    GaryH TowersStreet Member

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    Thing is, if they had always maintained areas every year and not let things slip, we wouldnt need this TLC malarky!
     
    Posted 21st Dec 2015
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  6. Jonathan

    Jonathan TowersStreet Member

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    That's true, but at least they're now doing something about it all.
     
    Posted 21st Dec 2015
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  7. GaryH

    GaryH TowersStreet Member

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    Yes indeed, but prevention is better than cure as they say.
     
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    Posted 21st Dec 2015
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  8. DiogoJ42

    DiogoJ42 TowersStreet Member

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    Ha! "We're making things better by closing attractions and limiting opening hours worse than ever before!"

    Merlin's marketing department are wasted in their current job. They should go in to politics.
     
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    Posted 21st Dec 2015
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  9. GaryH

    GaryH TowersStreet Member

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    I think its the same team who took away the free hot drink with MAP as a result of customer feedback!
     
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    Posted 21st Dec 2015
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  10. Danny

    Danny TPWW's no.1 Fan

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    Good to know all the rot across the park will be inevitably bundled into a corner and dubbed as theming in Dark Forest.

    I'd like to think they'd finally listened to us and taken our pleas onboard, but that clearly isn't the case.
     
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  11. delta79

    delta79 TowersStreet Member

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    where did you find that statement ?

    Does this mean a retheme of nemesis, i hope not. just fix the theming that is there.
     
  12. PeteB

    PeteB TowersStreet Member

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    It's a bit laughable really isn't it? They've never had the budgets or staffing to cope with maintenance and refurbishments in the past. Now, after everything that's happened, they DEFINITELY do not have the budgets or man power for cleaning the place up.

    What I don't expect from this:
    - major refurbs/repainting/fixes to rides like Nemesis, Duel, Hex.
    - improved theming (i.e. return of blood waterfalls)
    - improved experiences on any ride (i.e. lighting or audio visual fixes)

    What I do expect from this:
    - coats of white paint carelessly rolled over anything with detail on it (think back to the monorail mural).
    - the odd tree or bush to be trimmed (but not the mains gardens)
    - rotten theming to be removed and not replaced (like Chessington, we have also already lost theming in the Rapids queueline which hasn't been replaced).
     
  13. AstroDan

    AstroDan TS Forum Team Team Member

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    I look forward to seeing the improvements in 2016, 2017 and 2018 that I know have already started. I won't go into any further thoughts but, as someone who has written at great length to Nick Varney, Ian Crabbe and others on several occasions (rather than just moaning relentlessly online), I am more entitled than most to look upon this with a happy pair of eyes and know that this will bring about some improvement. I am sure it won't do everything, but it will do something. I have already seen the new paving in areas of Dark Forest, with my own eyes.

    For once, Alton Towers have basically come out and said that they actually need to improve. That alone is worthy of some merit.

    The scorn that this announcement has been met with is typical of some people, but also demonstrates the low ebb which Alton Towers has reached under Merlin's watch.

    But this is good news. It even happened to Disneyland Paris, remember.

    :)
     
    Last edited: 21st Dec 2015
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  14. Martin

    Martin TowersStreet Member

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    Big up to Merlin for making the improvements and upkeep that should be standard every winter into a "new for 2016" event when other parks they're supposed to compete with do it as standard. It's good they've admitted the park is in a state but the spin in a bit cringeworthy.
     
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  15. AstroDan

    AstroDan TS Forum Team Team Member

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    To be fair, they have only done what Disneyland Paris have done. I would rather they acknowledge it on the blog than not acknowledge it at all. I don't think they could win with some folks at all.

    They aren't saying that Towers Loving Care is a new attraction for 2016. Remember - this is a Blog post. This is aimed at us. Squarely. This isn't going out onto some national marketing campaign on ITV.

    The new attractions next year are the Air development, restaurant and coffee shop.

    :)
     
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  16. Tannwick

    Tannwick TowersStreet Member

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    This is the key thing for me - they have recognised they need to change, too early to comment but hope it proves to be a turning point for forthcoming years.
     
  17. Leah

    Leah TowersStreet Member

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    If this is true, it's amazing news, and let's me look at the ride closures in a better light. this is towers though; I won't believe it until I see it. It could just as easily be an excuse for towers to decrease service, whilst still making people happy.

    From the same blog though "(for 2016) not one but two brand new attractions"... it's not only saying air is a "brand new" attraction, but apparently the food loop too :rolleyes:
     
  18. AstroDan

    AstroDan TS Forum Team Team Member

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    Food Loop is certainly enough to warrant status as a brand new attraction. Europa-Park said theirs was, and rightly so - it's quite frankly superb and will be ridiculously popular.

    :)
     
  19. Leah

    Leah TowersStreet Member

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    I'll take your word for it since I've never been to EP. But I wouldn't call a restaurant an attraction, and I definitely wouldn't call air "brand new"
     
  20. AstroDan

    AstroDan TS Forum Team Team Member

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    I agree with your comments on Air, but from a marketing POV it makes sense.

    But this isn't just a restaurant. Food Loop attracts guests to it beyond being 'just a restaurant'. I bet people will go to Alton Towers on the basis that there is this new restaurant!

    That wouldn't be the case with a new burger bar.
     
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