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I know this isn't really related to Alton Towers, but just to show other sectors Aramark is the concessionaire for, Aramark Sports + Entertainment has shown off new food items at their MLB stadiums in the USA. This is the Aramark press release...

So are you saying Flamingo Land is better quality than Alton Towers just because it charges a high price? Realistically Flamingo Land cannot afford to charge less and Alton Towers really should be charging a similar price as it is better quality than Flamingo Land. I'm not expecting Universal...

I think a large part of the issue is Alton Towers and the other Merlin parks are too cheap, Alton probably should be a lot more than £35.

I would say the price is almost worth it for the quality, but feels like it should be cheaper as its served in foil and paper. The exact same burger on a plate would feel worth the price. The Five Guys burgers are significantly better than what a lot of pubs serve for the same price.

Even worse is the eBay generative AI descriptions that take the small amount of information in the item specifics and just add unnecessary words around it!

Then why not just announce it in 2027

I’d trust Trust Pilot reviews even less than TripAdvisor. TrustPilot is just full of moaning

But it’s not the theme parks fault that some people in a group stayed in the cabins? The other option is that the whole group stays in the cabins.

Its the groups choice to split up. The group can all stay together in the main queue if only some have Fasttrack. No one is forcing those who stayed in the hotel to use the fast track, they have the choice to stay with their group if they prefer.

At least the TV advert probably isn't specific to Easter, many people would be booking for the summer. Whereas the Instagram/Facebook advert specifically infers that you can make memories on those attractions at Easter.

I still don't see it working due to the language issues. You'd have to have separate boats for English narration and French narration but then you'd still end up with Spanish, Italian or German speakers where the jokes don't work so well. I've had some boats in Florida where there hasn't been so...

This is part of the issue though, it is OK value with 20% off. Effectively its not an annual pass discount any more, its a tax on those without one.

I went on a school trip around thirty years ago, it was cool back then but mainly just different combinations of IMAX type screens and 3D glasses, plus a few weird outdoor "rides" like water tricycles. Does seem like the park has changed significantly since to get closer to a traditional theme...

As has been said many times, it was a very wet winter, it’s highly likely some things could not have been done during the winter weather. Also issues with the lift hill chain may not have been found until part way through closed season and then there is the wait for the new parts.

They are only building churro stands anyway From: https://www.instagram.com/reel/DWlwk9rDSED/

Originally when Oblivion opened there was a deditcated bridge to the front set of airgates and a seperate one to the back set of airgates. Later on when Fast Track was added they dedicated the back bridge to Fast Track, this means at times they make people from the main queue move from the front...

If they are working on the train it is moved inside the trainshed. The storage yard is usually only for storage of trains. Same as most other railways, they have indoor spaces for maintaining the fleet and outdoor spaces for storing them.

You didn't get annual pass discount at KFC, McDonalds or Burger King (and still don't at Thorpe Park).

The are the operator of the park though, from the guests perspective the issue has nothing to do with who the data controller is, its a simple "Alton Towers installed touch-screen order kiosks and now I can't easily get my annual pass discount". Looking purely at guest experience it is Alton...

and none of this should be the guests problem. Alton Towers should have worked this out with Aramark prior to allowing them to install the self-service kiosks. If we didn't have Aramark then complaint is still the same, AT should have solved the AP discount before going ahead.