Hooray Hyperia! My phone says only 80 mins.
Just for balance, I didn't criticise the "marketing girl" (Alice) - just the message. As said by another person "nature abhors a vacuum", and that's what TP created. Just say "this part failed due to a manufacturing defect, and if it had failed completely then xyz failsafe would have kept guests safe.".
The Internet no longer allows companies to LIE and expect that lie to be swallowed. Did TP say SORRY? Did Mack? Did they offer anything in the way of compensation? No, no, and NO. Shame on them.