If the comms are all good, then no-one would complain. I haven't been so I don't know if it's smoke, mirrors, or black mirrors.
In my direct experience (of actually visiting last Saturday), personal opinion, and a "hunch", it is not a communication issue
Although, as previously pointed out, when TP posted on socials that Hyperia would be OPEN until 9pm, it would have been "wise" to also include the comment that the queue line may/will close earlier. The omission, could at a stretch, be seen as disingenuous. Though that information is all over the app, web and notices at the park - it has EVEN been stated before on this thread going back to June!!!!! See GooseOnTheLoose post on
12th Jun 2024.
However, it is like a supermarket / pub -- establishments might be open, but for various reasons entry/service may be curtailed earlier than closing. Restaurants are open till X, but you try ordering at 1 minute to X, and the reaction will be less than positive.
Had a positive thought. I do not know any managers at TP, I am sure someone on here does. Last Saturday they had very good messages on the ride time boards (outside each ride) about high winds etc. Maybe a manager can get a message put on the ride board/s at Hyperia to flash up about possible queue early closing??? Wont comment again as per request, but thought of this as a positive move forward.