Craig
TS Administrator
Just a quick team note first - As always, if you want to feedback issues with other sites/creators content, please address them directly on their own channels. TowersStreet ain't the place to be doing it - especially when they're not on the forum to respond.
Back on topic, today (well, yesterday now!) was poor to say the least. It was fortunate that I was down early for a few drinks last night and the trip was more for the social side over anything else. Having a pass and being a general idiot up for doing long drives meant it wasn't a huge loss that today was a mess. Had it been one of maybe 2 or 3 trips in a year though, I'd have been feeling pretty annoyed to say the least that in my 6+ hour round trip I ended up doing Wickerman and three rides on Alty Mans!
Speaking to other guests as well while waiting for a drink in the Tavern, it's clear that things are beyond a mess at present. One guy had platinum fastrack - upgraded from gold as compensation after previous issues he'd experienced. He'd got on 6 rides, and in the end at 4:15pm he'd given up and gone to get a drink to chill out. Now whatever you think of fastrack, that's not acceptable considering the main selling point of platinum.
There was a large charity that had organised a day out to the park today, with large groups being led around the park to go on rides. Although it was quite amusing to see them being marched back and forth to closed rides as we sat at Woodcutters, it should also be a wakeup call to the park. Are these large organisations going to bother booking in future if their guests can't get on anything?
The worrying thing is the park was actually relatively quiet. It didn't feel like a peak day, and the number of cars in the car park certainly didn't suggest so either. They need to get a grip on the mess they're in at the moment and fast.
Back on topic, today (well, yesterday now!) was poor to say the least. It was fortunate that I was down early for a few drinks last night and the trip was more for the social side over anything else. Having a pass and being a general idiot up for doing long drives meant it wasn't a huge loss that today was a mess. Had it been one of maybe 2 or 3 trips in a year though, I'd have been feeling pretty annoyed to say the least that in my 6+ hour round trip I ended up doing Wickerman and three rides on Alty Mans!
Speaking to other guests as well while waiting for a drink in the Tavern, it's clear that things are beyond a mess at present. One guy had platinum fastrack - upgraded from gold as compensation after previous issues he'd experienced. He'd got on 6 rides, and in the end at 4:15pm he'd given up and gone to get a drink to chill out. Now whatever you think of fastrack, that's not acceptable considering the main selling point of platinum.
There was a large charity that had organised a day out to the park today, with large groups being led around the park to go on rides. Although it was quite amusing to see them being marched back and forth to closed rides as we sat at Woodcutters, it should also be a wakeup call to the park. Are these large organisations going to bother booking in future if their guests can't get on anything?
The worrying thing is the park was actually relatively quiet. It didn't feel like a peak day, and the number of cars in the car park certainly didn't suggest so either. They need to get a grip on the mess they're in at the moment and fast.