I can confirm the reports about the new army of staffers awaiting all riders at the entrance to the Incredible Hulk coaster based on what I saw first hand myself this past weekend, as well as reports from other readers from over the past few days. At one point it looked as if there was a squad of eight team members, standing side by side, fully blocking the entrance into the Hulk’s queue. At this point, this was late in the day and it looked like these staffers had been through hell and unfortunately it really had an unfortunately toll on how they were responding to the park guests who just wanted to ride. Any question at all, and they were almost snapping into guests “Put it in a locker!”
I’m sure they were more polite when the day started, but with a new zero tolerance policy for loose articles, and after butting heads with upset guests all day long who don’t understand why after 15 years it has come to this, it made sense why by the end of the day they resembled something more like a line of riot police than normal Universal Orlando employees.
The official line is… no object shall pass. Not keys, not a wallet, and certainly not your cell phone. Pull out a couple of pennies out of your pocket and ask if you need a locker just for them, and you will be told to put them in a locker. Have cargo shorts with pockets that button or snap? Not good enough it seems… “Put it in a locker!” Wait… my pockets have a ZIPPER! Nothing will ever come out of my pocket when it is zipped shut… “No, you still have to put all objects in a locker!”
Yes, unfortunately it has come to this… and this last objection also put one thing clearly into focus for me. I don’t think this is about dropping loose articles anymore. This isn’t about someone who got a high end lawyer because they were hit by a quarter… this is one step away from an official police pat-down… which means to me that someone is being NAUGHTY on purpose again.
Clearly my wallet wouldn’t fall from a zippered pocket… but some troublemaker throwing a fist-full of pennies at the crowd below from the top of the coaster wouldn’t have a problem unzipping his pocket as the coaster dispatched. And this sounds a bit too familiar… like those mysterious events that took place at Dragon Challege a few years ago that caused that great ride to forever stop dueling when riders were being struck by foreign objects in mid-ride… usually right at the dueling vertical loops. My theory at the time was that someone was doing it on purpose and I’m wondering if they’ve been up to their old tricks again, but on Hulk this time.
Unfortunately, according to the reports I’m also hearing, this screening is somewhat ineffectual. A friend who rode choose to ask a question was forced to remove his wallet and keys before he could ride… only to end up riding next to a gentleman who managed to smuggle more personal belongings that you could possibly believe onto the ride anyway within the pockets of his hoodie.
In any case, this is the reality for the time being… so be prepared. In the meantime, I wish those in the upper offices making these kinds of calls would step onto the front line for an entire day to confront the guests directly with this new policy just to see how stressful a position it is to be in. There really has to be a better way… even if it means riding with no pants at all. No pants means no pockets after all…