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Quick Questions

Monorail was closed this morning due to temperatures thanks to overnight ice and snow. Loading procedures are the same with no air gates, but the plastic screens have been added to enable dual group loading in each car.
 
Does anybody know if the bus from Uttoxeter station is running? I got the one from Stoke a while back and it had a lot of staff on but figured I'd check to be safe.
 
I've got a short break coming up and my confirmation email said that the e vouchers for the trip would be emailed to me 7 days before the check in date. It's now 6 days until then and I've not received the email. Is this normal? Do they mean it will be emailed within 7 days of the check in rather than actually 7 days? Or should I contact them
 
Heidi said:
I've got a short break coming up and my confirmation email said that the e vouchers for the trip would be emailed to me 7 days before the check in date. It's now 6 days until then and I've not received the email. Is this normal? Do they mean it will be emailed within 7 days of the check in rather than actually 7 days? Or should I contact them
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The last couple of times I stayed at ATH I got an email 10 days before the stay.
 
Heidi said:
I've got a short break coming up and my confirmation email said that the e vouchers for the trip would be emailed to me 7 days before the check in date. It's now 6 days until then and I've not received the email. Is this normal? Do they mean it will be emailed within 7 days of the check in rather than actually 7 days? Or should I contact them
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It should be 7 days before your check in date rather than within. If it's theme park tickets you're waiting for, give the short breaks team a call and they'll help you out. Give them a ring on 01303490007, there's normally not too bad of a wait to get through.
 
Craig said:
It should be 7 days before your check in date rather than within. If it's theme park tickets you're waiting for, give the short breaks team a call and they'll help you out. Give them a ring on 01303490007, there's normally not too bad of a wait to get through.
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I've used the contact us form but I'll do this now, thank you for the help!
 
I am planning a trip to Alton towers in October and was hoping to book the dungeon but when I went in the website every day was blanked out is this because they are all fully booked or just not released yet
Cheers
 
neil hunter said:
I am planning a trip to Alton towers in October and was hoping to book the dungeon but when I went in the website every day was blanked out is this because they are all fully booked or just not released yet
Cheers
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Hello welcome to TowersStreet, they haven't released dungeon tickets yet, perhaps check back in the Summer/September.
 
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neil hunter said:
I am planning a trip to Alton towers in October and was hoping to book the dungeon but when I went in the website every day was blanked out is this because they are all fully booked or just not released yet
Cheers
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Welcome! I've merged your question into the Quick Questions topic :).

As the planned easing of restriction on the 17th May has not yet been confirmed, you won't find any bookings for the Dungeons at present. Once the restrictions changes are announced and the limitations on their operation worked through, then you'll see tickets go on sale. How far in advance they'll be on sale for is another matter, but it should only be another 2-3 weeks until we get further details now.
 
Has anyone had any recent experience of using Tesco Clubcard points for tickets?
Can you use them against the online prices? Or do they force you to use them on full-price day tickets? (wouldn't put it past them...)
Also, can they be used against a parent/toddler ticket or is it just standard adult day tickets?

Thank you!
 
Mi-Nigle said:
Has anyone had any recent experience of using Tesco Clubcard points for tickets?
Can you use them against the online prices? Or do they force you to use them on full-price day tickets? (wouldn't put it past them...)
Also, can they be used against a parent/toddler ticket or is it just standard adult day tickets?

Thank you!
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Use this link and click on book now to see what the ticket price will be on a specific day when using Clubcard vouchers. Bear in mind the ticket cost increases the closer you get to your visit date. You can’t use them against parent/toddler tickets, just one day adult/child.

https://www.merlinclubcard.co.uk/altontowers/dayticket
 
Going Towers next month with a mate who has put on a fair bit of weight during lockdowns (like most of us). Does anyone know how stringent the park are at enforcing the 111kg weight restriction? Does they have scales on the platform like on Fury?
 
Sheepie said:
Going Towers next month with a mate who has put on a fair bit of weight during lockdowns (like most of us). Does anyone know how stringent the park are at enforcing the 111kg weight restriction? Does they have scales on the platform like on Fury?
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As far as I can tell, Spinball doesn’t have scales on the platform, and there was no weight restriction last time I checked, so as long as the restraint closes, they should be OK!

Don’t quote me on the weight restriction, but they certainly weren’t weighing anyone when me and my mum rode a couple of weeks back.
 
Alright I've got a problem currently with greying out easily on rides. Most rides I go on these days it seems to happen and its really frustrating as I had never greyed out on a coaster before covid. Do you think that masks may have something to do with it, or do you think I need to see a doctor as I get it regularly when standing after lying down
 
Ethan said:
Alright I've got a problem currently with greying out easily on rides. Most rides I go on these days it seems to happen and its really frustrating as I had never greyed out on a coaster before covid. Do you think that masks may have something to do with it, or do you think I need to see a doctor as I get it regularly when standing after lying down
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I'm no doctor, but I have suffered with low iron and anaemia before and that is a common cause for losing vision when standing up too quickly etc. It also affected my g-tolerance, so I'd recommend getting it checked out by a doctor and they may suggest a change in diet or recommend some iron supplements if that's the cause :)
 
Sheepie said:
Going Towers next month with a mate who has put on a fair bit of weight during lockdowns (like most of us). Does anyone know how stringent the park are at enforcing the 111kg weight restriction? Does they have scales on the platform like on Fury?
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Weight tolerance of 111kg? I weighed over that a couple of years ago and never had a problem. I'd go as far to say as that's not even that big.

Sent from my VOG-L29 using Tapatalk
 
Sorry, unless you are over seven feet tall, seventeen and a half stone for most people is severely overweight, technically obese for anyone under six foot two.
Sadly, takes one to know one.
 
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