On a sidenote, I feel a bit sorry for John Burton in all of this; I don't know him personally, but I got the feeling that he wanted Hyperia to be one of his crowning achievements (similar to John Wardley and Nemesis) - especially as he has been front-and-centre in much of the marketing (including the video screens in the queue line).
Granted, he is getting paid to do a job that many rollercoaster enthusiasts would probably love to do, and the ride's problems aren't his fault (and may not even prove to be that significant in the grand scheme of things), and so some might say that he doesn't need pity - but it dampened the launch a bit, and it probably isn't easy to build a career in the shadow of John Wardley, who oversaw some of the biggest innovations in recent history (e.g. inverted coasters, dive coasters, flying coasters, hydraulic launches, et cetera), and - from what I hear - is still consulted by Merlin on their latest developments (even post-retirement).
(It reminds me a bit of sons who take over businesses from successful fathers)