Adam, you must have been very close to us in the Icon queue.
I saw the moron trying to dump the speaker down to the ride level as well.
Ash, I hate to agree with you (obviously!), but I would say the worst in at least 20 years...that was when I gave up on opening day rides unless in an organised group...the last days of cheap cash (50p) rides were the worst, three rides all day was the low...spent 1.50 all day because of the queues, and no food!
Jamie...You are either very brave or a little foolish for naming a park manager, and his comments, when you weren't there, and didn't know the background and context, before you collect your paid for season pass. Good luck on your first visit...you may need some!
I didn't think we were permitted to name individual members of staff on here, but as your comment has not been pulled, it must be within the rules.