jon81uk
TS Member
And finally to have no water rescue aids to hand is certainly non excusable, even our local pond has a life buoy to hand. Not just for the safety of the guest, but also just in-case one of the workers ever falls in.
This for me is the key issue. There should have been some kind of floatation device or buoy (with a rope) nearby. She shouldn't have been standing and there should have been ride Op announcements to ask her to sit down, but then to have no means to try to rescue if there is an incident is a problem.