AstroDan said:
If staff don't want extra hours in these financially challenged times, I would be very surprised.
Major resorts around Europe open far, far later than Alton Towers and the staff there seem to manage.
With all due respect, that's a really ignorant stance to take. What your proposing is not set hours, but the ability to vary staff hours depending on weather, visitor numbers etc. and then saying to the staff "well, ok, if you dont wanna work the extra time for the money, then so be it".
You really think therefore, that if lets say 50% of the staff said "sorry, I cant work on tonight, its not about the money, its also about having a life outside the towers and my free time" then Alton would still be able to keep the place running and be ok with this?
No, course not. What would happen is staff would feel forced, or be forced into working these extra variable shifts. Would probably be written into new contracts. The result, miserable, overworked, and tired staff. Yeah, some may want the extra cash, others would feel compelled to work the extra hours.
I would hate to work for a company or theme park like this , not knowing from day to day when I may be home, not being able to make plans in my social life.
Maybe parks in Europe do stay open later, but also, maybe the staff are well aware of their finish times, and the opening and closing times are set.
As for it being an extra 30-60 minutes added to the day for staff - you know and I know this isnt true. When Alton say the park "closes" we know its the queues that close. So, if it is a busy day, staff will infact be working much longer than the 30-60 minutes. Take the Smiler for example, thats been running some days last year up to 2 hours after "park close".
Unfortunately, its when people "dont care" about poor treatment of staff, that other companies start doing it, and so the rot infests, who knows, maybe one day it will come to yours, or mine.
I have no problem with longer hours, or the park staying open longer, as long as the staff working the long hours are aware of what is expected of them, and are happy to do it and are not compelled into doing them at the detriment of their own personal lives outside of work - i.e. cancelling evening plans with a loved one for example due to having to work later.