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Ride Access Pass and Disabled Access - 2024 Discussion

The wife visited Chessington couple of days ago and didn't manage to get onto Mandrill Mayhem. Got it booked in the morning but by the time they got to the ride the RAP queue was out of the queue line and snaking to the centre of the land - there was no way they were joining that. Then they never got it booked for the rest of the day as it was always fully booked. Also, the member of staff scanning the passes wasnt at the queue entrance, they were at the front of the queue so RAP users were queuing god knows how long to get to the front and then having the queue length time added. Not great.
 
The wife visited Chessington couple of days ago and didn't manage to get onto Mandrill Mayhem. Got it booked in the morning but by the time they got to the ride the RAP queue was out of the queue line and snaking to the centre of the land - there was no way they were joining that. Then they never got it booked for the rest of the day as it was always fully booked. Also, the member of staff scanning the passes wasnt at the queue entrance, they were at the front of the queue so RAP users were queuing god knows how long to get to the front and then having the queue length time added. Not great.

We had similar this week, was almost to the entrance and was about 20 minutes so you’d have likely been 30+

The host was only letting one or two groups in per cycle and wasn’t putting the rope on the main queue so people were batching themselves.
 
We had similar this week, was almost to the entrance and was about 20 minutes so you’d have likely been 30+

The host was only letting one or two groups in per cycle and wasn’t putting the rope on the main queue so people were batching themselves.
I assume staffing issues are the reason the person has been moved from the queue entrance. The wife said when they tried to get on and gave up as the queue was too long the queue time was 80 minutes, so they would have had to wait that and then maybe 30 minutes to get to the front. A little unfair I think.
 
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