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Thorpe Park: General Discussion
Josh
TS Member
But it's not open today, it was never planned too, today is another day of testing. It's opening tommorow.
I meant if I was on park today, having seen staff on it which shows it's safe to have riders on, and then an announcement saying it's reopening tomorrow I'd be a bit miffed.
I completely get that it was never stated to be open today (let's not forget though, technically it was supposed to be open
PhalanaxOperativeA1127
TS Member
Looks like they're spending the afternoon rehearsing the opening show tomorrow, and setting up the extended queuelines again
kris3012
TS Member
I meant if I was on park today, having seen staff on it which shows it's safe to have riders on, and then an announcement saying it's reopening tomorrow I'd be a bit miffed.
I completely get that it was never stated to be open today (let's not forget though, technically it was supposed to be open) but if it's been deemed safe that they can announce it will reopen tomorrow, why not open it today? What is different between today & tomorrow?
Sounds to me like whatever they do you would be pretty miffed.
The fact is you go to a park with the knowledge that any ride could be closed.
I queued for hours on opening day and if I got to the ride and it closed would I have been miffed - yes but would I understand - also yes
Thorpe would have lost a lot of money by the ride being closed they wouldn’t have wanted this situation so it would have been all about damage limitation and they would reopen as soon as possible.
They may have reduced staff levels whilst the ride has been shut to save cost and reopening it today might not have been possible as a result - unless you work in their operation you wouldn’t know all the facts
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Josh
TS Member
Looks like they're spending the afternoon rehearsing the opening show tomorrow, and setting up the extended queuelines again
Ahh so that's why, they want another huge opening day
Better get on it quick before they burn it out again and it's closed for another few weeks
BBC News - Thorpe Park to reopen UK's tallest rollercoaster
www.bbc.com
"The theme park said the closure followed "standard technical pre-opening procedure checks", but has not given further details."
Worst ever press quote?? I'm sorry for whoever is the lovely girl they keep rolling out, but really Merlin. A £100k marketing specialist would have made this an Internet sensation - reason for downtime, work needed, on-track video, how safe it is, etc.
I am available. £120k

Hyperia: Thorpe Park to reopen UK's tallest rollercoaster
Hyperia will reopen on Wednesday after being closed for more than two weeks.

"The theme park said the closure followed "standard technical pre-opening procedure checks", but has not given further details."
Worst ever press quote?? I'm sorry for whoever is the lovely girl they keep rolling out, but really Merlin. A £100k marketing specialist would have made this an Internet sensation - reason for downtime, work needed, on-track video, how safe it is, etc.
I am available. £120k
GooseOnTheLoose
TS Member
As far as I'm aware "spokesperson" (the term used within the article) is gender neutral. I'm not sure what gave you an idea about the spokesperson's gender, but patronising ("lovely girl"?) them isn't a great look, or generally very polite, or really even acceptable.I'm sorry for whoever is the lovely girl they keep rolling out, but really Merlin.
I'm sure you wouldn't refer to Jack Silkstone (Thorpe's semi-official vlogger in tow) as a "lovely boy"; to use a gendered youth term to refer to an adult man is rude and patronising.
I would have expected a marketing specialist to realise this.
Josh
TS Member
Sounds to me like whatever they do you would be pretty miffed.
The fact is you go to a park with the knowledge that any ride could be closed.
I queued for hours on opening day and if I got to the ride and it closed would I have been miffed - yes but would I understand - also yes
Then you are of the same opinion as me. Yes, I understand they didn't need to open it today. But also, why not? Would be good to give the ride a little running without it being completely hammered for an entire day.
If a ride closes during the day and the queue gets cleared, does a park usually keep it closed till tomorrow to try again then? No, they usually try everything to get it back open the same day.
I've already had my question answered by another poster anyway, they are setting up the extended queue and rehearsing the opening ceremony. Clearly they haven't opened it today so they can manage crowds from the off tomorrow and have a big "reopening" ceremony.
Skyscraper
TS Member
Video from Thorpe regarding reopening details;
From: https://www.youtube.com/watch?v=Re0H8-rveSg
Anyone going this week, the queue will close prior to the park closing time. Please keep that in mind!
From: https://www.youtube.com/watch?v=Re0H8-rveSg
Anyone going this week, the queue will close prior to the park closing time. Please keep that in mind!
jon81uk
TS Member
BBC News - Thorpe Park to reopen UK's tallest rollercoaster
![]()
Hyperia: Thorpe Park to reopen UK's tallest rollercoaster
Hyperia will reopen on Wednesday after being closed for more than two weeks.www.bbc.com
"The theme park said the closure followed "standard technical pre-opening procedure checks", but has not given further details."
Worst ever press quote?? I'm sorry for whoever is the lovely girl they keep rolling out, but really Merlin. A £100k marketing specialist would have made this an Internet sensation - reason for downtime, work needed, on-track video, how safe it is, etc.
I am available. £120k
They don't give further details on reasons as there is always someone who does the "its not safe what if the lift hill flange comes loose again!1!!" Better to be vague and factual, pre-opening checks found an issue and they have resolved it.
PhalanaxOperativeA1127
TS Member
Not sure what time Hyperia will stop operating tonight; it's got a very long queue of staff at the end of their shift ...
NuttySquirrel
TS Member
Plenty of time for it to break down again then!Not sure what time Hyperia will stop operating tonight; it's got a very long queue of staff at the end of their shift ...
Shaggy_Dog_
TS Member
If the ride had opened today then it could have led to a surge of guests for it that the park might not have been prepared for. I think it’s better for the park to announce that it will open tomorrow and put in place the measures that they need to manage guests and crowd levels, as well as staffing levels so that the day can go ahead in a smooth and well run way.Then you are of the same opinion as me. Yes, I understand they didn't need to open it today. But also, why not? Would be good to give the ride a little running without it being completely hammered for an entire day.
The_bup
TS Member
Well they've "rolled out" the same lovely girl (see above). Not sure why the lovely boy Jack Silkstone didn't do it... As a marketing specialist, I know plenty of things:As far as I'm aware "spokesperson" (the term used within the article) is gender neutral. I'm not sure what gave you an idea about the spokesperson's gender, but patronising ("lovely girl"?) them isn't a great look, or generally very polite, or really even acceptable.
I'm sure you wouldn't refer to Jack Silkstone (Thorpe's semi-official vlogger in tow) as a "lovely boy"; to use a gendered youth term to refer to an adult man is rude and patronising.
I would have expected a marketing specialist to realise this.
- the script is awful
- the person delivering said script has been chosen for marketing purposes
- the whole response has been a PR disaster
If you had wanted a proper marketing response, there would be video every day of the lift hill/work. Customers today want transparency, and TP failed on an Xperia level. They were gifted an amazing opportunity to educate about the complexities (and safety) of a roller coaster. And failed. Now £150k
So the ride queue line will close prior to advertised closing time to ensure no long waits or queueing after park close.
That sounds more like there is a concern about continuous 12hour operation like day one. But at least they are being upfront by saying the queue will close early.
That sounds more like there is a concern about continuous 12hour operation like day one. But at least they are being upfront by saying the queue will close early.
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Rowe
TS Member
I'm sorry for whoever is the lovely girl they keep rolling out, but really Merlin.
I'd like to make it clear that Alice is the park's Assistant Brand Manager so please kindly refer to her as such in the future.
GooseOnTheLoose
TS Member
Bowser! How could you?! Poor Bowser Jr! Is this tantamount to Koopa neglect?Interested to see how the queue times are this week. Can potentially get there after dropping my son at school and get back before he finishes if they're under 60 minutes for single rider....
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