Alton Towers has a number of options for those of you with bags, luggage and other things you might need to stow away on your escape to the resort!
Storing your bags with lockers
The park offers automated luggage lockers for storage of all items, big and small! There are a number of automated luggage locker points around the park, including:
- Towers Street (next to the toilets by the turnstyles)
- Dark Forest (at the bottom of Dark Forest next to Crypt Games)
- X-Sector (located just up from the entrance to Oblivion)
- Forbidden Valley (located in the smoking area/shelter next to the Galactica lift hill)
These lockers are available in two sizes, and are available for different periods at different costs:
- Small Locker – £1 per hour, or £5 per day*
- Large Locker – £2 per hour, or £10 per day*(*Prices last updated August 2012)
You can rent lockers for either 1 hour period, 3 hour period or all day. The rental cost is charged at the time of hiring and is paid in cash, however if you take longer than paid for you must pay the additional rental cost before your locker is released.
These lockers may be opened freely at no additional cost and closed again for the duration of the paid for rental period. When you open your locker, you’ll be asked if you wish to keep it or not if you have rental time remaining.
The lockers are secured with your date of birth and a colour you select when you hire the locker, so don’t forget these as you will need to contact Guest Services to access your locker otherwise!
The park previously allowed guests to store luggage at Guest Services directly, however it is now understood that the automated luggage lockers replace this service offering at this time.
Bags on rides & attractions
There are a select number of rides and attractions that do not allow you to take bags, luggage or even any other loose articles with you – and these rides will have a free ‘baggage storage point’ for you to stow your items whilst you are riding.
These come in a few different forms – for rides like The Smiler and TH13TEEN, your baggage will be taken by a member of staff and stored at a point during the queue, and you’ll be given a wristband to collect the items once again after riding.
Other rides like Galactica, Nemesis, Oblivion and Spinball Whizzer offer a baggage cage/rack that you place your items into yourself when you board the ride. You then collect the items yourself at the end of your ride.
Some rides such as Runaway Mine Train, Enterprise, Twirling Toadstool and The Blade will ask you to leave bags on the platform area. Rides such as Duel will ask you to take bags on the ride with you and can not be left anywhere.
On water rides such as the Congo River Rapids and Battle Galleons there are no bag storage facilities available at all. This means you will have to take all bags on the ride with you. If you do not want to risk getting your belongings wet (and it happens more often than you’d think too!) consider leaving them with a non rider if there is one in your group, or lock them away in a locker.
It’s worth noting that all methods of storage on rides offer no protection for your items, and although staff do their best to monitor the baggage stores the resort is ultimately not responsible for any theft or loss, particularly the latter mentioned bag racks which unfortunately potential theives can pry upon bags and goods and easily snatch them away before you get to them – so take care with what you store!
If you’re lucky enough to be stopping at the resort hotels, you can take advantage of free bag & luggage storage at the hotels (unfortunately not at the park!) on the day of your stay and the day after – just check your luggage into the “Porters Lodge” in either hotel, or ask at reception for details.