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2020: General Discussion
The Cardinal
TS Member
You can almost hear all the enthusiasts round the country cheering right now 
imanautie
TS Member
Try order lookup, pop to altons accesso page then dlgo order lookup in the menu.They've taken my money for the Saturday but no email confirmation. Typical.![]()
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Danny
TS Contributor
Try order lookup, pop to altons accesso page then dlgo order lookup in the menu.
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No wonder there's no confirmation, they haven't allocated a ticket. More than happy to take the money though? Chargeback it is.
imanautie
TS Member
I had that happen.No wonder there's no confirmation, they haven't allocated a ticket. More than happy to take the money though? Chargeback it is.
A charge back won't be possible, they have placed holds but not actually captured funds, it will knock off after a maximum of 7 days.
If you can prove to your bank they won't capture the bank may knock it off sooner.
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imanautie
TS Member
Just keep in mind it's theoretically possible for it to be reversed at short notice, not that I think that will happen now.If nothing else, today provided a final, conclusive answer to the 3-month debate of “will UK theme parks open in 2020”?
Now that the answer is an empathetic yes, I frankly couldn’t be more thrilled!
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@imanautie whats the general capacity showing for pass holders?
imanautie
TS Member
I'm away from computer atm, Il check in a bit.@imanautie whats the general capacity showing for pass holders?
I can't see capacity when a package sells out for a date as the system doesn't return 0 left dates at all.
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imanautie
TS Member
I'm thinking they may have possibly held capacity back.Have we determined that 4th and 5th July have now sold out for passholders, or was it an issue with the site?
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Matt N
TS Member
Interestingly, 5th July is now available again, as I just looked! I think 4th July is definitely sold out for passholders, however...I'm thinking they may have possibly held capacity back.
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imanautie
TS Member
It does reserve tickets for a short period of time when they get added to basket, could be they expired.Interestingly, 5th July is now available again, as I just looked! I think 4th July is definitely sold out for passholders, however...
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imanautie
TS Member
Here's a screenshot.From FAQ page:
Guests over the age of 6 will be required to wear a face mask on the following rides:
I'm curious what excemptions they will apply, I'm guessing if you have a carers pass/ticket your excempt.

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From FAQ page:
Guests over the age of 6 will be required to wear a face mask on the following rides:
Here's a screenshot.
I'm curious what excemptions they will apply, I'm guessing if you have a carers pass/ticket your excempt.![]()
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That info should really be on the Accesso booking T&C’s as you wouldn’t go hunting about FAQ for it.