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Ride Access Pass and Disabled Access - 2024 Discussion

The biggest problem for Merlin parks are the high numbers of MAP holders who qualify for RAP. If an average person visits a theme park once or twice a year MAP holders probably visit more than 10 times and this means the same people are continually using all the RAP slots available. They are also more likely to book way in advance as there is less risk of booking a rainy day or changing plans as you can just cancel the booking.

I would imagine unfortunately it means riding out a storm until there is enough frustration that the % of MAP holders who also qualify for RAP starts to reduce as people look elsewhere. There are clearly signs that Drayton Manor has seen a huge increase in their ride access as I dont think I had ever seen anyone using it until this season where queues are now forming at exit paths. Paultons also had a sign up saying they had no more access pass capacity left on a recent visit.

The only options for Merlin are to make further changes. The scan at ride QR codes have appeared around the parks so that looks to be a big change next season. They could also reduce the additional carers down to 1 which could mean they could double the the amount of RAP per day. I've seen people mention the option of checking out when you leave the park potentially opening capacity later in the day although this seems hard to manage. I also wonder if only allowing 1 booking at a time for RAP would make people less likely to book random dates just in case (this would probably keep better availability for last minute bookings).

Ultimately they need to level the playing field and stop the impression that it's a "free fastrack". Whenever I see posts on socials you will see those without RAP only managing 3 or 4 rides on a busy day whereas those with RAP are claiming to have ridden each big ride several times during the day often having ride counts closer to 20. This can't be the way its supposed to work as it should only be taking away the physical queuing not the actual wait times.
 
Actually upon further thought i'm less inclined to think this will happen. From my understanding Paultons business model prioritises customer experience and beyond opening period fanfare they seem determined to operate a park that doesn't have long queues. In fact it's a prominent feature of their advertising and as a result means fewer people require RAP.

That does further reinforce my opinion that queue times are the primary factor. Merlin are happy to cram their parks full regardless of whether it means the majority of big attractions are on 60+ minute queues as they simply profiteer via Fast Track. Just look at the Halloween events, it's part of their business model.

I suspect Paultons will happily see busier days on park as part of spending millions on new ride hardware, yes they might not go to the extremes that Merlin parks do but then they don’t have a national profile really. At which point I suspect pre-booking RAP will get harder.

I get that for enthusiasts Paultons is popular but people keep putting national park ideals on a regional park, In Yorkshire everyone has heard of Alton Towers and Thorpe Park and many have heard of Chessington, very few people know of Paultons and those that do are vaguely aware there is a peppa pig world Boris Johnson mentioned once down south rather than the Paultons brand itself. When discussing the difference in RAP we have to factor this different dynamic in as well.
 
They could also reduce the additional carers down to 1 which could mean they could double the the amount of RAP per day
Just wondering what you mean by this, do you mean a RAP holder can take one additional person on a ride with them?

Ultimately they need to level the playing field and stop the impression that it's a "free fastrack". Whenever I see posts on socials you will see those without RAP only managing 3 or 4 rides on a busy day whereas those with RAP are claiming to have ridden each big ride several times during the day often having ride counts closer to 20. This can't be the way its supposed to work as it should only be taking away the physical queuing not the actual wait times.
Wonder where this is happening, assume places like Thorpe and AT that still have the cards. We visited Legoland a couple of times over half-term, one day was absolutely heaving and the other was fairly busy and I think we probably managed 10 rides in total over the two days.
 
The cards are far easier to abuse than an online system. Always have been given you end up at the "mercy" of ride hosts who probably will knock off a few minutes. If they even sign it.

The max 1 carer is common at other parks. Flamingoland even had that but unsurprisingly the staff didn't care. Reducing it would screw us as a family unit since little one can't be the carer so I'd wager it'll stay as it is. There are some people who need 2 carers sometimes too after all. This is probably made complicated by amount of families where the child is the disabled one.

As mentioned (PLENTY OF TIMES) before, the rod has been made for their own back and they're loathe to make major changes due to fear of backlash.
 
In fairness the existing RAP already somewhat does this. Yellow type can book single slots (ie attend on their own) whereas Red require a minimum one companion so it shouldn’t be difficult to add a third tier.

Not that I think it’s something they should or will do as it alienates families.

Disneyland Paris let you bring groups of 6!
 
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