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Phantasialand: General Discussion

I'm afraid I've come across a similar problem in Germany - what's on the menu is what you get and that is non-negotiable.

It was frustrating in Spirit of St Louis to have a conversation with the chef and be told that none of the meals on the menu could be adapted to be made gluten-free. Something as simple as taking the croutons off a Caesar salad apparently isn't doable apparently!

To be fair, since Phantasialand refuses to make reasonable accommodations for common disabilities, it's not really surprising that they would refuse to do the same for dietary requirements as well.

It's a great park, but the inflexibility is a barrier to making it a part of any of my trip plans in 2026 or beyond (that and the lack of any significant new attractions since 2022...)
 
Its one of the positive problems of living in the UK in that there is usually fairly decent level of accommodation for disabilities and allergens, so you get used to it.

A lot of countries have a long way to go sadly. It’s why Mrs doesn't want to go back to Phantasialand.
 
I think some European countries do just have a different cultural attitude to these things to us.

Whereas the UK is quite accommodating and willing to mould to people’s differences, I think some countries are a bit more “if you don’t like it, tough luck” in their general attitude.
 
Matt N said:
I think some European countries do just have a different cultural attitude to these things to us.

Whereas the UK is quite accommodating and willing to mould to people’s differences, I think some countries are a bit more “if you don’t like it, tough luck” in their general attitude.
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To be precise, there's a difference between "not liking it" and "if I eat this I'll vomit all over your shiny polished floor".

But I get what you mean. In the UK, if you have a disability or dietary need, the onus is on the service provider to meet your needs. In Germany it feels more as though the onus is on you to go along with the norm as best you can. Can't eat anything off our menu? Go somewhere different. Can't stand in a queue? Don't ride then. Your problem not ours.

I would point out that the UK had very similar attitudes as recently as 10-15 years ago.
 
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