2020: Europa-Park General Discussion

Discussion in 'EuropaStreet Discussion' started by venny, 11th Jan 2020.

  1. AstroDan

    AstroDan TS Forum Team Team Member

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    Press Release in full received by EuropaStreet at 9.05am this morning:

    Dear Sirs and Madames,

    We welcome the nationwide easing of the corona measures announced by the federal government on May 6th and the announcement of the opening dates in the official press release of the state government of Baden-Württemberg on May 7th. We have prepared intensively for the reopening of Europa-Park, the accommodation options and the catering trade in close consultation with the authorities. The protection and health of guests and employees has always been a top priority for Europa-Park.

    The following opening dates apply:

    From May 18, the hotel catering will gradually reopen

    From May 29th, Europa-Park, the hotels and the camp resort / camping will reopen


    When the park operation is reopened, targeted measures are taken to minimize the risk of infection:

    Limiting the number of visitors with the help of day-based online ticketing

    Compliance with safety distances (e.g. distance markings in waiting areas, restaurants, etc.)

    Implementation of extended hygiene standards and processes (e.g. additional disinfection stations, regular cleaning and disinfection of surfaces, etc.)

    Information and education of the guests about all measures before and during the visit

    Introduction of new digital technologies in the area of queue management and keeping of distances (social distancing)

    Contactless payment

    Training of employees


    We also warmly welcome our international guests to Europa-Park as soon as cross-border traffic to our neighboring countries is possible again.

    We are optimistic about the start of the show and cinema program as well as the opening of the water world Rulantica.

    More information will be communicated shortly online at www.europapark.de and via our social media channels.

    Club Card holders should read www.europapark.club

    Sent from my SM-G973F using Tapatalk
     
    Last edited: 8th May 2020
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  2. EuroSatch

    EuroSatch TowersStreet Member

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    Understand this is a very recent announcement, so further details may come to light, but do we have clarity on what that means for hotel guests? I'm staying in August for 4 nights, my club card currently runs out 25th July, and I *assume* it'll be extended given previous communication (not yet updated one the clubcard website) and the FAQs suggest with a hotel reservation the visit restrictions do not apply.
    The other 2 staying in my room will not have a club card, as they intended to renew just ahead of the stay, but now it seems will be unable. Will all hotel guests have access to the park throughout the stay? Will they be able to buy tickets at the hotel reception, or will they also have to do the pre-booking online (and risk no availability on the dates of the hotel stay?)
     
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  3. venny

    venny TowersStreet Member

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    So for Clubcard holders, either:

    - a refund proportionate to the number of days from the start of the restrictions to the card’s expiry, or

    - an extension in validity equal to the number of days the park is closed or operatting with the proposed restrictions, but you can still visit one day a month during this time.

    Seems fair if I’ve interpreted correctly. The only thing is, if you’re in the UK you probably can’t get to Germany. I just hope that the extension in validity roughly aligns with how long foreign visitors will be unable to access the park for.
     
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  4. CSLKenny

    CSLKenny TowersStreet Member

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    All I have to say about the news of EP reopening:

     
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  5. Matt N

    Matt N TowersStreet Member

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    Is the actual park opening on 29th May, or is it just the hotels?
     
  6. Islander

    Islander TowersStreet Member

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    If you take a look at the above post, the actual park opens 29th May. Hotel Catering starts ramping up from 18th May.
     
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  7. Matt N

    Matt N TowersStreet Member

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    Ah right; thanks for the clarification @Islander! For some reason, I thought it said "the Europa Park hotels and Camp Resort" as opposed to "Europa Park, the hotels and Camp Resort"!
     
  8. Rob

    Rob TS Forum Team Team Member

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    The Clubcard extension deal from Europa-Park is quite simply superb! Bravo to the Mack family.
     
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  9. CSLKenny

    CSLKenny TowersStreet Member

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    An interview with Roland discussing the situation around Coronavirus measures, reopening, the workforce and finances. Park capacity is to be reduced to 15,000 guests per day (down from 60,000).
    The park aren't in need of immediate financial assistance from government, however Roland wants to talk with ministers about temporary measures that could help them for investing again in the future.

    https://www.sueddeutsche.de/wirtschaft/nahaufnahme-abstand-in-der-achterbahn-1.4903925
     
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  10. Rob

    Rob TS Forum Team Team Member

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    I'm not surprised that finances are okay at the moment, but I am also not surprised that they are having to hold off on investments. I'd imagine part of the €40m on hold is the next major coaster, which is a real pity.
     
  11. Jambo

    Jambo TowersStreet Member

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    EP have just published an update to the guidelines.

    Face masks will be mandatory in any enclosed or roofed areas in the park. Also there will be markers in the waiting lines so that people can Stand apart. Maximum 3 people in a group per marker.
     
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  12. AT86

    AT86 TowersStreet Member

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    Tickets for Europa Park went back on sale today for 2020. Nice to see they appear to be popular.

    [​IMG]
     
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  13. AT86

    AT86 TowersStreet Member

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    Double post, sorry (not sorry).

    It appears all tickets for opening weekend (Sat and Sunday) are ‘sold out’.
     
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  14. CSLKenny

    CSLKenny TowersStreet Member

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    Some tragic news from the Europa Park's French socials there won't be a traditional start of season video showing off everything that's new this year. They claim it is because the main things have been covered by EP Weekly and the Making Of Batavia series.
     
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  15. AstroDan

    AstroDan TS Forum Team Team Member

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    That.

    Is.

    Tragic.

    Sent from my SM-G973F using Tapatalk
     
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  16. Rob

    Rob TS Forum Team Team Member

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    WHAT!? Roland, you disappoint me. This video is the highlight of my year, I need it in my life.

    I will be starting a petition.
     
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  17. Plastic Person

    Plastic Person TowersStreet Member

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    I don't want to sound like I'm being unreasonable, but I'd rather they withhold opening the park again until 2021 if this is the case.
     
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  18. AT86

    AT86 TowersStreet Member

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    A message from the boss. With subtitles.

     
  19. CSLKenny

    CSLKenny TowersStreet Member

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    The offering of Hotel Kronsar will be expanded with a relaxation area, saunas, fire place lounge and a fitness area - due to be finished by the end of 2020.


    And the new Europa Park song has receieved a music video featuring staff from the park.
     
    Last edited: 26th May 2020
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  20. Rob

    Rob TS Forum Team Team Member

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    That new music video is simply wonderful! :D
     

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