Dave
TS Founding Member
It's symptomatic of the lack of interest in guest satisfaction at Merlin parks at the moment. You see on their Facebook all the time examples of long queues, early closes and over selling of fasttrack. So much of the management coming in are incompetent yes-men who don't know how to run a themepark and a few good managers are left trying to hold the place up.
They are destroying the park slowly and surely.
They are destroying the park slowly and surely.