Took my youngest to Chessington yesterday.
High Points:
- We paid the Enchanted Hollow Upcharge which was worth it for another charming, fun interactive walk through (we also did Christmas), great use of scent pods & plenty of chocs (2 large Cadbury bars, 2x Creme Eggs, 2x Chomps, 2x Fudge for our party of 2). The actors were spot on, very engaging with the children, some over-the-head parent humour & lovely costuming.
- The new Seatopia show was one of the best I've seen at Chessy in recent years with great costuming, high quality singing, frequent use of the stage effects & games while you wait. Puppets were brought into the audience too which was lovely for those of us at the back.
- Easter Bunny show at Adventure point was cute, high energy & interactive - seemed to draw a big crowd and added to the atmosphere.
- Queues were decent for a school holiday. Despite RAP being sold out (we sorted ours eventually), there was no more than a 5min wait on anything we went on.
- No noticeably long down-time throughout the day. Some rides were listed as closed on the app initially but we brought to life very quickly.
- The giraffes came right up to the truck on Zufari!
- Croc drop was spinning all day
Low Points:
- There's so much work to do. As we know, nothing really new added this year (other than fresh paint and new flooring which is nice to see) and no noticeable major improvements that add more to the 2023 experience. With a couple of rides under planned closures, some practically running under end of life care... Chessington is crying out to have some of the main areas updated. Hopefully this is all in the plan.
- Zufari is really not reaching it's potential. The cave 'rave' was working but so confusing... we went in with the doors open until the lights and bizarre rumbling finished, then the doors closed and we sat in awkward darkness & silence for a few minutes
There's a huge potential area for significant development there. They either need to really overhaul Zufari (including station) or scrap it ASAP. I'd say 80% of guests on our truck were disappointed.
- Not thrilled with the current state of some enclosures. There were a few animals looking unhappy, especially in Wanyama Village. I don't doubt for a second the keepers love the animals and care deeply about their welfare but investment & focus is needed to really raise the bar. It's worth noting, other enclosures are excellent, stimulating and filled with obviously happy animals!
- It felt like a lot of the food outlets were closed or had uninspired choice for varied dietary requirements? I'm Pescetarian so headed to Captains Fish & Chips around midday which was a disaster. Lots of staff, all shouting at each other and looking confused, items unavailable, messy/dirty in the customer areas, very greasy fish, soggy chips and poor tasting. But... they had salt!
I've had some decent meals at Merlin since the Aramark partnership... this wasn't one!
Overall - we had a great day, far better than anticipated for a school holiday but will probably leave it a while before our next visit as there's nothing really drawing us to travel 3hrs each time when we have Paultons who offer (in my opinion) superior ops, availability, maintenance and overall experience just 1.5hrs away. As
@Alphe86 says, they could really use a few seasons to focus on bringing their existing product up to scratch - I'd rather see this than Project Bruce right now.
All said and done... I'll always have a soft spot for Chessy