The problem is you would still need to queue up to pick up the RFID card/ticket in the first place. Barcodes are easier as can be read from a phone screen or printed at home.I think the oyster style could work - wouldn't be that hard to implement either
I mean like how contactless works on the oyster sysemThe problem is you would still need to queue up to pick up the RFID card/ticket in the first place. Barcodes are easier as can be read from a phone screen or printed at home.
Personally I think they need to make it harder to get fast track. Reduce the quantity and increase the price. Yes there would be more guests in the regular queue but it would move far quicker.
I'm not normally one to advocate replacing people with machines (don't get me started on my local Barclays branch!) but in this case, wouldn't it be easier to have banks of 5 or 10 machines in each main park area where you can buy fastrack with cash or card? The machine would print a ticket with a barcode that could either be scanned at the ride's fastrack entrance (if they implemented such a scanner) or inspected by a member of staff on the ride.The problem is you would still need to queue up to pick up the RFID card/ticket in the first place. Barcodes are easier as can be read from a phone screen or printed at home.
Personally I think they need to make it harder to get fast track. Reduce the quantity and increase the price. Yes there would be more guests in the regular queue but it would move far quicker.
Maybe a barcode reader with the member of staff and you can buy on the app and the staff just scan the code from your phone screen.
For most rides that wouldnt be a problem but staff struggle enough on The Smiler marking RAP and FT they would struggle scanning barcodes.Don't they already do that? They do at Legoland iirc.
For most rides that wouldnt be a problem but staff struggle enough on The Smiler marking RAP and FT they would struggle scanning barcodes.
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Ive been told a few people had it popup when the queues got high, its not a good idea as mobile ticketing tends not to be secure(source many insecure bus ticketing systems)We're getting OT but the Legoland Qbot fast track system is also the RAP system now, they combined them earlier this year and it caused, let's say, interesting feedback. Anyway, at one point they were saying it was a test bed and they planned to roll out the same system to the Merlin parks eventually. I'm sure you could buy fast track from within the AT app earlier this year, or was I just imagining that?
Too be honest they could just replace the baggage lockers(other then on towersstreet) with kiosksMerlin have trialed replacing staffed ticketing desks with machines at the London Eye this summer. Nick Varney confirmed in the recent trading update that this will be rolled out further as part of their cost saving strategy so expect to see more automated booths for tickets/fastrack soon.
They have also installed self service ordering machines in the Burger Kitchen at Chessington to trial using them in food outlets too.
Even better - how about they return the park to the automated timed ticket machines that gave you free Fastrack? The system Tussauds invented which is now used by Disney.
Start putting customer service and guest experience before profits, therefore making bigger profits. Seems to work well for everyone else. Who'd have thought.
Was this not the other way around? I'm sure Disney parks had Fastpass implemented before Tussauds did...
I doubt it'd come back for free either, especially as 1) it makes ALL the money, and 2) you could cheat the system using any old bar code (at least at Chessie)...
Was this not the other way around? I'm sure Disney parks had Fastpass implemented before Tussauds did...
I doubt it'd come back for free either, especially as 1) it makes ALL the money, and 2) you could cheat the system using any old bar code (at least at Chessie)...
It was a pretty close call. Both Tussauds and Disney rolled out their version of the system for the beginning of the 1999 season, although they had also both been trialling the system for a year or so. At the fireworks event in 1998, you needed a ticket to ride Nemesis. In fact, if I recall, in 1999, the only way to do both Nemesis and Oblivion was to have a ticket! At least for the first 2/3 of the day.
There was a news story about it on the BBC website dated from 1999 but it seems to have vanished.
A few RBO staff have mentioned they are getting it next season. No idea if true, isnt the contactless limit still only £30?We all know they will not invest in that technology. They don’t even have contactless payment in box office !
isnt the contactless limit still only £30?