I have to say, I had an appalling day at Drayton on Saturday (obviously it was good due to my fwends, but still <3). I really have to speak my mind about this.
Yes, the park was at capacity. They can do nothing about that. It's great to see a UK park so busy. But in handling that huge guest figure, the park failed miserably in almost all key areas.
- Apocalypse, which I've never seen with a queue before, only had three out of the five towers open. With a half hour queue, it was insulting having the ride running at just over half capacity, while the park was at full capacity.
- Ben 10's throughputs seem to have dropped significantly since last year for some reason, leading to what looked like a half hour queue taking an hour.
- Even opening Pirate Adventure is insulting to the paying guest. It was in an absolute state. Even if they're going to demolish it, it should not be open at all in such a diabolical condition. Again, a very low number of boats led to a half hour queue, where normally there would be none.
- Golden Nuggets was a similar story, with about half the targets not working at all. I'm not saying a ride should only be open when everything is 100% working, but come on, this is a joke.
- Shockwave's throughput seemed to be poor, though the ride didn't seem to have much of a queue all day. Probably because of how awful it is.
- The Haunting - another half hour wait. Why? Because of the way they always seem to operate it: allowing a batch of guests through the entire pre-show and ride before letting the next set of guests into the pre-show. Thus missing half the point of having a pre-show.
- G-Farce in general. To the staff's credit, they were working flat out with the poor ride they have. I know this isn't specific to Saturday, but it's astonishing that they've never bought a second train for it. We waited over an hour for one of the crappiest rides ever built, in a queue that resembles an abandoned warehouse, with broken queue line effects. Even on a quiet day, this thing gets unbearable queues.
- Closure of Buffalo all day and the removal of Excalibur put more of a strain on the other rides, especially with no new additions this year.
The highlight was the incredibly friendly and chatty member of staff in the Stormforce shop, Scarlett. Well done to her, she was the only highlight of an abysmal visit.
Unfortunately, despite park close being extended to 7:30, I didn't have time to ride Pandemonium, Stormforce, the rapids, the Bounty or even venture into Thomas Land or the zoo. Towers may only have been open until 5 that day, but I'd much rather have 7 hours with rides being run properly than 9 hours of agonising queues. Especially as both of Drayton's thrill coasters are hopeless.
I generally felt like the park had a sense of contempt for the paying guest. I will be writing a letter of complaint, and will not be returning until the park make a significant investment in a quality new attraction, or improve in any of the areas mentioned above.