Copy/ paste from another forum but I/we went to the half term event today…
So. Went today.. ill try to be fair but what a shambles.
Weather was atrocious/ not a lot the park can do. But upon opening at 10:30 it took until 11:15 to scan in maybe 200 people.
Get the birthday bag thing - turns out you need to attend different shows to get the sweets for the bag.
Chaos after each show - it’s raining hard, cold. Kids crying everywhere.
One of the “events”‘is at the 4d cinema - there’s a sign outside saying show every 15 mins.
Nothing else.
About 35 of us wait 40 mins in the indoor area - nothing.
Eventually a staff member comes past and says we need to use the exit
Sigh.
We go to the exit, there’s a member of staff inside who tells us the show is only twice a day and it’s 2.5hrs for the next one. They just didn’t do the signage yet.
Onto the castle for “cupcake” making.
The room is freezing. It’s dark (only a dark blue light) - you can’t see a thing.
The cupcakes are pre-Iced. The decorations are just regular sweets -wrapped still.
My girl just ate the cake as it came.
Soft play was supposed to be closed 12:45-13:30 but at 13:30 we’re told it’s going to re open at 2:30 as the staff went late for their lunch.
Sigh again.
Off to Sodor cafe to warm up.
We order a jacket potato. There’s 3 left.
After 15 mins we’re like - where is the potato?!
They gave our order to the wrong person. Who despite not ordering a potato accepted and started eating it anyway.
No potato’s are left.
We were told they couldn’t refund , as we paid on Apple Pay (this is false) and we could have a substitute to the same value - but all other hot options were more expensive. And we had to pay the difference.
We just left at this point.
