As stated above, The Smiler ceased operation today. It was exactly an hour from the moment it stopped, to the queue line being evacuated. Pink passes were given to everyone, and as such, as you'd expect, this was a few hundred being given out.
Unfortunately, Fastrack was still being sold for the ride, at ALL of the booths, so the message hasn't been given to anyone to cease selling them for the ride. This created a massive problem as people with pink passes, plus those that had paid, queued at the Fastrack queue, and caused a HUGE exploding out the actual queue-queue!
This had a massive effect on the operation of the ride, and made an already long queue, much longer.
It's pretty appalling to be honest. They should have stopped selling the moment it ceased operation...
Unfortunately, Fastrack was still being sold for the ride, at ALL of the booths, so the message hasn't been given to anyone to cease selling them for the ride. This created a massive problem as people with pink passes, plus those that had paid, queued at the Fastrack queue, and caused a HUGE exploding out the actual queue-queue!
This had a massive effect on the operation of the ride, and made an already long queue, much longer.
It's pretty appalling to be honest. They should have stopped selling the moment it ceased operation...