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Food & Beverage: The Aramark Era begins

Bert2theSpark said:
Artisan pizza is becoming quite trendy on street markets nowadays, something stone baked with high-value toppings such as honey. It would be different enough from oven-cooked pizzas and is still relatively low cost to produce.

Maybe have even a couple of different locations across the park with different toppings based around different rides. I really like the concept of a sterotypical Italian pizza outlet with a Smiler theme to it, with a pizza slice forming part of an optical illusion!
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I like it but might skip Forbidden Valley's Toxic Slices.
 
An American pizza slice place would be good, also a place that specifically caters for vegetarians/vegans only. Although I’m not one myself I’m surprised they haven’t leaned more into that market specifically, if they did it well it could be popular.

But that’s probably the problem, they wouldn’t do it justice.
 
Blackrock said:
An American pizza slice place would be good, also a place that specifically caters for vegetarians/vegans only. Although I’m not one myself I’m surprised they haven’t leaned more into that market specifically, if they did it well it could be popular.

But that’s probably the problem, they wouldn’t do it justice.
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They had a pizza truck in those x sector food trucks last year. This sold pizza by the slice. Didn’t see if it opened on Saturday,
 
Bert2theSpark said:
Artisan pizza is becoming quite trendy on street markets nowadays, something stone baked with high-value toppings such as honey. It would be different enough from oven-cooked pizzas and is still relatively low cost to produce.

Maybe have even a couple of different locations across the park with different toppings based around different rides. I really like the concept of a sterotypical Italian pizza outlet with a Smiler theme to it, with a pizza slice forming part of an optical illusion!
Click to expand...
The thing is it's not even "becoming trendy" it has been for a really long time, Merlin are just incredibly slow to notice trends, like how they're always late with their midway gimmicks and how they only started doing "streetfood" at all like a year or two ago
 
The inability to get pass discount at the touchscreens is extremely annoying and means pass holders currently have to wait much longer to get food. If they've done it deliberately with a hope of driving people into forgoing the discount then they severely underestimate my stubbornness. The touchscreens on the tables at Not Woodcutters are just rubbish

Sticking with Not Woodcutters, the removal of GF options seems a glaring oversight. There are far too few alternatives and leaves people in a position where they either have to go hungry or walk half way across the park to find something they can physically eat.
 
I tried ordering a simple burger from not Woodcutters on Saturday and didn't even bother as it is confusing at best and a down right shambles at worst. I don't want to eat that weird doughnut burger you'd find at a hipster place in Shoreditch and just have something normal people eat. Why is it so hard just to have a simple online order where you can pick and choose what you do and don't want in a burger?
 
I ate at Woodcutters on Sunday and it was horrific. Worst meal ever at Alton.

I typically eat there during my visits to Towers, food is never terrible and never amazing. Pricey yes but reasonably acceptable.

After yesterdays atrociousness I will never step foot in there again unless things change dramatically.

The menu is severely lacking. Fair enough have crazy food combinations on the menu but they should be in addition to a regular menu, rather than being THE menu.

The food quality was horrible aside from the fries and the pint of Magners.

The ordering process on the tablets is useless. We were in a group of 7 with one tablet. Six of us couldn't even browse the menu whilst one was ordering.

I loved the order by phone as you could all order at the same time and all browse at the same time. I like the idea of having a tablet system ASWELL as the phone ordering for those or wish to use it, but it shouldn't be one or the other.

My meal (veg skewer) came with this dip that was just terrible. Super super viscous and tasted like ground up MDF board mixed with water and glue. Most disgusting thing ever. My friend in our group is an executive chef and even he couldn't identify what was in it!

Not returning unless big changes happen.

EDIT: Also to add that I ahve emailed all of this to Alton. Awaiting to hear back in "10-14 days". I'll keep you updated although i'm not hopeful.
 
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This is what we get when so many people are happy to use self service checkouts, self service hotel check ins etc. everyone should go to the bar and insist on being served or walk out. They will then change their minds when their income drops drastically
 
Yeah, it may be a nightmare for guests and staff, but it might allow them to employ like one whole person less, so who's to say if it's bad or not
 
Alphe86 said:
Self service generally is better though. In almost every way. Except this wasn’t thought through. One tablet per person… who thought that through in a park with 10+k people
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Totally disagree - you had much better service in the past where there was person to person interaction. That’s my opinion anyway. Would much rather deal with a human than a machine any day.
 
Maybe it’s because I’m autistic but the concept of the bar melee fills me with dread. It’s not a fair system at all.
Just go back to letting people order via phone. Add it into the app tbh.
Would be good if you could order click and collect for set times as well for places that do takeout
 
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