The difference between the bathrooms in the explorer rooms and the moon voyager rooms is huge. And I wouldn't say the moon voyager bathrooms are outstanding, just the standard you'd expect. The explorer rooms all need updating.
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General Hotel Discussion
- Thread starter Dave
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The difference between the bathrooms in the explorer rooms and the moon voyager rooms is huge. And I wouldn't say the moon voyager bathrooms are outstanding, just the standard you'd expect. The explorer rooms all need updating.
That would explain it - I haven't been in one since 2013 when the moon voyagers arrived.
PeteB
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That's generally my experience of Towers and everything Merlin. The more you pay, the more they disappoint.
Already happening, since they coudn't even supply heating in the last room I stayed in I had to head back to the car for additional blankets which we always take on road trips.
jon81uk
TS Member
We stayed in an explorer room for fireworks and the bathroom seemed brand new, it was very well done and looked pristine. So I think they have fixed that issue.
Mi-Nigle
TS Member
That is a disgrace.
bluesonichd
TS Member
I agree, and after complaining about it was told by customer services it would be brought to the attention of the maintenance staff, so in other words nothing will be done about it
Towerslover
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Alton Towers Hotel advertising new arctic explorer rooms "New themed rooms coming soon to the Alton Towers hotel" Sounds intresting!
MakoMania
TS Member
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bluesonichd
TS Member
AT finally replied to a negative comment on the FB page about hotel prices.
"We are so sorry to hear of your disappointment with the prices for a short break. Prices do fluctuate regularly based on demand and whilst we can see that your particular example represents an increase in price, there are many dates available at lower prices. If you'd like to pm us, we can sure see what we can do for you.
P.s. We've got lots of exciting developments in the pipeline for the Theme Park, including new additions for Cbeebies Land, a new rollercoaster for 2018 and more beyond that in 2019!"
So basically there will be just one date in the year that costs less than the rest. So it's all fine. Nothing wrong. Stop complaining. Look we are spending on the theme park to make up for it !
"We are so sorry to hear of your disappointment with the prices for a short break. Prices do fluctuate regularly based on demand and whilst we can see that your particular example represents an increase in price, there are many dates available at lower prices. If you'd like to pm us, we can sure see what we can do for you.
P.s. We've got lots of exciting developments in the pipeline for the Theme Park, including new additions for Cbeebies Land, a new rollercoaster for 2018 and more beyond that in 2019!"
So basically there will be just one date in the year that costs less than the rest. So it's all fine. Nothing wrong. Stop complaining.
Look we are spending on the theme park to make up for it ! 
Matt.GC
TS Member
I wouldn't suggest they tell you where the cheaper prices are. I've never paid anywhere near the prices, you just need to play them at their own game. If you're not choosy about when you stay, you can just wait for them to throw a decent deal at you through email. Or just try your luck on the website now and then. The prices fluctuate massively during the season, nobody will be paying current prices later in the year and AT don't expect anyone to either. I once got the Arabian nights room at Scarefest for £130 (including the champagne etc) just by getting lucky with someone else's cancellation.
Like everything in life, if you don't get the price you want, you walk away. If you've stayed with them before and get email alerts, they'll come to you at some point in the season with a more reasonable price. They don't expect many people to actually pay the outrageous prices offered this time of year, but the social media team can hardly say that can they?
Like everything in life, if you don't get the price you want, you walk away. If you've stayed with them before and get email alerts, they'll come to you at some point in the season with a more reasonable price. They don't expect many people to actually pay the outrageous prices offered this time of year, but the social media team can hardly say that can they?
Last year, the Sun hotel code deal was only 30% off not 50%
Just in-case anyone missed it on FB, here is there latest resort advert
Towerslover
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Nice little video but in my opinion it does not show the best the resort has to offer and for me it didn't really capture my attention!
Matt.GC
TS Member
Oh dear. So they actually made an advert that primarily focuses on Cloud Cuckoo Land, a themed area that's practically closed, Splash Landings Hotel, a hotel closed for half the season and the Rita: Queen of Speed hole on extraordinary golf, a hole depicting a ride that was rethemed 7 years ago! I mean..... I just don't know what to say to that!