Just done an over night stay at ATH. Stayed in an arctic explorer room. Here are my thoughts.
The room itself was okay. It was clean, nothing was broken. I really liked the design of the carpets and the overall theming of the room. Only issue we came across was there was no spoon for the tea and coffee facilities. Nothing that couldn’t be sorted by a quick trip to reception. But still for the price you pay you kind of expect the t’s to be crossed and the i’s to be dotted. Not a huge deal though in the grand scheme of things.
The beds were what let it down for me really, maybe I’m just too used to my own bed and I do admit I often struggle with sleeping away from home for the first night or so. But the beds weren’t the most comfortable, even my kids said they weren’t very comfortable and they usually don’t complain about things like that. I didn’t sleep very well and woke when ever my partner moved and he woke when ever I moved, which made today on park a bit of a challenge for us due to tiredness. Had better sleeps at Premier Inn’s and Hilton’s in the past paying far less. Pillows were a bit flat too, suppose I could have asked for extras if I really wanted to.
We didn’t bother with the bar or entertainment as it was gone 9.30 by the time we’d made our way back to the hotel and we were all tired. Heard a few door slams and people talking loudly in the corridors, this didn’t go on for too late though. Noticed the centrepiece downstairs from the lobby was very dusty when looking at it from above, not a great look.
Breakfast was just okay, we were seated quickly at our pre booked time of 8.30. My other half and one of the kids had some of the cooked stuff and said it was fine. I had some pancakes and they could have been better, they were cold. The bottle of syrup was sticky which made my hands sticky. They ran out of cups at one point so had to wait to get a hot drink or juice. Also saw a disturbing amount of people (adults who should know better and kids) using their hands to pick up food items rather than the tongs provided, not really Towers’ fault though, people are gross.
Staff we came across were friendly. Other half took the kids into the arcade to spend a few 2p’s and said a lot of the machines were broken, didn’t surprise me.
Was it worth the £260-odd we paid for one night? No probably not. I don’t think we’ll be coming to stay over night again in a hurry unless we spot a particularly good deal. If I’d travelled from further away and didn’t have the luxury of visiting towers often (we’re about 1hr 20 drive) I’d probably feel a bit more aggrieved. There is a lot they could do to make the experience better value for money. Charging less would be a good start.
