I did the hotel and water park a while ago for a friends b'day here are my opinions:
The theming and buildings are honestly really good throughout the hotel (didn't see the village or pods) even with elements in the room, like the old oil lamp for a light, the theme was a really nice theme (I think it was an exploration theme in Victorian times) and the theming elements really help (like the balloon, ship thing) with some good details and the overall building, was really nice with that large stair case and space at the bottom only real problem is the lack of AC in the rooms but fortunately it wasn't hot this summer (I honestly think it is better than Disney's recent hotel projects, just look at their contemporary Incredibles rooms it was literally just vinyl stickers.
The food was alright, I didn't notice anything bad but nothing amazing
similar with service, everyone seemed nice, and frendly.
Running a bar until late is likely not at all profitable. I've been in there until 2am before (even though they pretended to open all night they've always kicked me off to bed around 1:30 - 2 am). I've often been the last one there, with someone waiting around until for me to finish up. They'll be getting paid minimum wage plus night premium per hour just to serve me £10-£15 worth of drinks.
But that's the problem. There's no focus on experience, it's just simple money in verses money out. If they cared about experience, they'd do what other hotels I've stayed in do. The last bar person goes home around midnight and cleans up behind them, the receptionist or security guard who's on duty anyway through the night pops over to pull the odd pint.
11pm is early for pubs these days, let alone a £400 per night hotel at a theme park. But what do we expect from a resort that closes the main park at 4, and the waterpark an hour or so after that? The decline continues.
fully agree, we were there when the bar close and there was probably 1 or 2 groups with us, at like 12 we were the only one left.
I’m convinced the place needs a “dome” on the air car park that has a show venue, bar, couple of restaurants, shop, bowling and multi sports venue. Finally cover the mini golf too.
Center parcs show how it can be done well, and Alton is equally isolated and has as many rooms. It would put to bed the idea of doing something similar at moneystone in Oakamoor. They could even set up running/cycling tracks around the resort.
I have done center parcs and I am 50/50 on this,
I could see this working really well, probably not a dome, more of a multi story hub to reduce the space a bit, but all the activities can attract people and it could be helped by days at the water park.
but I am not sure how many people would use it as none of the amenities are at the dome, all the restaurants are at the hotels and the park is at splash, there wouldn't be much of a reason to go there, this would be compounded by the distance as people could stay in the lobby or their rooms, to just relax, especially after most would have had like 7-9 hours at a theme park.
I like the idea, but I think to solve the problems perhaps they could replace the splash hotel (probably expand the pool at the same time) with this hub, contained would be the restaurants for the hotels, and large bar/cafe area with a stage and screen for entertainment and potentially an arcade, bowling, enterance for the pool, shops all of it well themed. perhaps they could also move the rollercoaster restaurant into this hub as well. then the old restaurants could be converted to rooms or something else? (breakfast only restaurant maybe).