Incident on The Smiler 02/06/2015

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Rob

TS Team
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Steel Vengeance
The HSE will still have one of the trains (the train that had people on) but I believe the other train may have been released and I heard something a couple of months back regarding it being sent back to Gerstlauer for work.

It will be interesting to see how many trains it does re-open with, I suspect three initially with a possible fourth in storeage.

:)
 

Rob

TS Team
Favourite Ride
Steel Vengeance
Here is the full statement from Alton Towers:
Alton Towers said:
Alton Towers today announced that it has completed its investigation into the incident which occurred on The Smiler rollercoaster on June 2nd, 2015.

The investigation concluded that the incident was the result of human error culminating in the manual override of the ride safety control system without the appropriate protocols being followed. The investigation also identified areas where protocols and the training of employees should be improved. There were found to be no technical or mechanical problems with the ride itself.

Immediately following the incident, the theme park implemented a number of improved safety measures across all multi-car rollercoasters to ensure that an incident of this nature can never happen again. On re-opening, The Smiler ride will also incorporate an extensive set of new safety measures, including technical improvements and enhanced training. An additional level of authorisation will also be added to the existing supervisory protocols to ensure that no manual override process may be completed without a senior member of staff authorising and being in attendance. The technical improvements include multiple additional CCTV cameras and additional manual reset buttons around the track which require staff to inspect each individual section to verify it is clear before authorisation can be given to restart the ride.

Alton Towers continues to provide help and support to all of those who were on the ride when the incident happened. It has taken full responsibility for the incident and continues to co-operate with the on-going Health and Safety Executive (HSE) investigation. We are confident that lessons have been learned and that appropriate action has been taken to address all the issues raised by our investigation and we believe our core conclusions will be in line with the HSE findings.

Having completed all of the necessary steps, the ride, which has been closed to the public since June, will re-open in 2016.

No surprises and a lot of what we thought confirmed. Let's hope they have it open for the first day of the 2016 season and can begin to put it all behind them.

As we knew all along the ride itself is perfectly safe!

:)
 

Spark

TS Member
Favourite Ride
Nemesis
Hopefully this will mean it's free to open at the start of next season. No excuses now to not have this ride back in operation
 

DiogoJ42

TS Member
Favourite Ride
The Metropolitan Line
"Human error" is not really news to us (though obviously it is to the GP). It's the details I'm interested in.
 

GaryH

TS Member
See all the retards are commenting on the DM article - some seem to think the park is run by 12 year olds. Bet they have never even been there.
 

phildenholm

TS Member
Favourite Ride
Oblivion
I heard it on he radio, said they have confirmed they will reopen the ride next season. Least it's not going in a skip with nst and the flume
 

Jonathan

TS Member
Favourite Ride
Helix <3
They were never going to scrap it - it would've been complete folly to do that, especially when it only opened in 2013 and cost £18m!
 

JB1985

TS Member
Favourite Ride
Oblivion
Good time to get the news out.....come April it will have slipped to the back of a lot of peoples minds
 

PeteB

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Nemesis
Ok it's what we all knew, but I'm still a bit shocked by the fact that they just carelessly restarted the ride by manually overriding the safety systems. Like, the person (or peoples) doing that, what was their thinking at the time? What logic? Why?

It still doesn't explain anything really.
 

Rob

TS Team
Favourite Ride
Steel Vengeance
Ok it's what we all knew, but I'm still a bit shocked by the fact that they just carelessly restarted the ride by manually overriding the safety systems. Like, the person (or peoples) doing that, what was their thinking at the time? What logic? Why?

It still doesn't explain anything really.

Of course, it is quite unbelievebale really. I will never understand how they did not spot the stalled train. Such a basic error with such damaging consquences for all involved.

:)
 
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