swalesuk01
TS Member
Hi I thought i would add to this with my experience with yesterday which will also be going to merlin as a complaint. I already wasn't a fan of not getting discounts on bundles as where is the M.A.P perk with everyone able to get a good deal I would accept reduced discount say 10% on bundles. As a rule though we usually don't buy single ride photos unless its something we haven't done. Yesterday we decided to head down to Thorpe and did the Swarm backwards and now they have ride photos, so we thought we would buy one charged £8.40 no mention of the digital photo added extra just shown how to retrieve it. Then as we went around 2 main water rides shut so all queues had at least 1 1/2 wait for the main rides so we decided as chessington was close and we had never been we would head over to see what it was like. This is now my next 2 examples firstly we thought we would buy a picture from the log flume as it looked all right this is when I got the spiel about having to purchase the the digital photo to qualify for my discount. Then finally found an honest member of staff on the Vampire as we went to get our picture he gave us the choice of paying £6.40 without or £8.40 with digital.
This just leaves me asking why don't we actually get discount on digital prints and secondly I want to know how they can justify the selling tactics. If I could get the photo for £6.40 why was I overcharged the two times before.
This just leaves me asking why don't we actually get discount on digital prints and secondly I want to know how they can justify the selling tactics. If I could get the photo for £6.40 why was I overcharged the two times before.