Ride Access Pass and Disabled Access - 2026 Discussion

[GooseOnTheLoose]

Pretty much everyone on site seems to think it's been intentionally run down so they can point fingers for justification to repeat their "trial", I've got that feeling as well due to some technical design choices which don't feel accidental with everything considered (there's a lot of poor choices for the app)

It's probably worth remembering Hanlon's Razor: "Never attribute to malice that which is adequately explained by stupidity." Or, in the context of the UK theme park industry: "Never attribute to a grand conspiracy that which is adequately explained by a tight OpEx budget."

The app was originally designed and tested for the restricted, heavily culled user base they thought they were going to have in 2026. It wasn't designed to handle the sudden, massive influx of reinstated users they're currently dealing with. The "poor technical design choices" you're experiencing are the hallmarks of an MVP, which hasn't gone through rigorous real world testing. The app is failing because it's a cheap app trying to manage an impossible capacity equation, not because Fiona Eastwood is playing a long con to steal your Access Card.

 

[WK4]

At Drayton today and they’ve had to adopt a 1:1 ratio for their Ride Access due to complaints people have made to Nimbus about how busy the queues have been. Whether that’s down to more Access Cards or more Fast Pass sales is a separate discussion, but a heads up for small groups or people bringing 2 kids for example on their own.

 

[Bowser]

Pretty much everyone on site seems to think it's been intentionally run down so they can point fingers for justification to repeat their "trial", I've got that feeling as well due to some technical design choices which don't feel accidental with everything considered (there's a lot of poor choices for the app)

Care to expand? I’ve not encountered any issues with the app itself other than the “finished riding” glitch.

 

[Ash]

They tried both of these.

They need to cap the rides individually. Like they did last year. Which worked.

Almost like it has been deliberately made worse again

They need to reduce the cap then

 

[imanautie]

Care to expand? I’ve not encountered any issues with the app itself other than the “finished riding” glitch.

Multiple methods to fully bypass the timeout and other restrictions, Merlin's been contacted in a few occasions but radio silence.