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Ride Access Pass Systems and Disabled Access (pre 2024)
Skyscraper
TS Member
I'm sure I've heard that's it does though. It'd be impossible to manually tilt the cars on the incline.A Galatica train can't come down the lift.
John
TS Member
Galactica has an anti-rollback system similar to almost all major coasters. As soon as the train starts to ascend it's practically impossible for it to go backwards. They have a backup generator to power the lift motor to minimise the chances of a lift hill evac being required, but there's still a platform if they absolutely have to get people out up there.
Alsty
TS Member
Why do you need to tilt the cars? You can (and would) evacuate from the prone position on the lift if required.I'm sure I've heard that's it does though. It'd be impossible to manually tilt the cars on the incline.
Thameslink Rail
TS Member
This might be a stupid question but if you can evacuate from the prone position then why do they need the mechanism in the station to bring the crafts to the seated position?
imanautie
TS Member
Because it's a last resort evacuating from flying.This might be a stupid question but if you can evacuate from the prone position then why do they need the mechanism in the station to bring the crafts to the seated position?
Skyscraper
TS Member
How would they stop riders from falling out when the restraint was released, and can the restraints be individually manually opened?Because it's a last resort evacuating from flying.
AT86
TS Member
How would they stop riders from falling out when the restraint was released, and can the restraints be individually manually opened?
They just pull out a few crash mats and press the big red ‘EJECT’ button.
imanautie
TS Member
During an evac they individually release restraints, I'm not sure on the exact flying evac procedures.How would they stop riders from falling out when the restraint was released, and can the restraints be individually manually opened?
Alsty
TS Member
Individually released, yes. My memory is a bit hazy but I think you put steps out, release the flaps to allow the rider to put their feet down and support themselves, then release the harness using a mechanical key while it's supported by a couple of hosts to allow it to be opened gently. Repeat for each seat then repeat for each row.How would they stop riders from falling out when the restraint was released, and can the restraints be individually manually opened?
Skyscraper
TS Member
A very time-consuming process thenIndividually released, yes. My memory is a bit hazy but I think you put steps out, release the flaps to allow the rider to put their feet down and support themselves, then release the harness using a mechanical key while it's supported by a couple of hosts to allow it to be opened gently. Repeat for each seat then repeat for each row.
I've seen videos of brake run evacs with the steps, but they wouldn't be able to put those steps on the lift hill catwalk.
That’s exactly how I saw them get someone out in the station about 1 years ago, (it was stuck in the flying position) they also need to push the pin that comes out as the train tilts out of the way.Individually released, yes. My memory is a bit hazy but I think you put steps out, release the flaps to allow the rider to put their feet down and support themselves, then release the harness using a mechanical key while it's supported by a couple of hosts to allow it to be opened gently. Repeat for each seat then repeat for each row.
Swarm Chris
TS Member
Towers is currently getting a hammering on Twitter over staff handling of disabled access, which link to this petition page.
https://www.change.org/p/alton-towers-disability-awareness-training-for-public-facing-staff-members
https://www.change.org/p/alton-towers-disability-awareness-training-for-public-facing-staff-members
imanautie
TS Member
The not talking directly to the disabled guest is something I've experienced from both being the guest in question and also visiting with another disabled guest and it is absolutely infuriating.Towers is currently getting a hammering on Twitter over staff handling of disabled access, which link to this petition page.
https://www.change.org/p/alton-towers-disability-awareness-training-for-public-facing-staff-members
Skyscraper
TS Member
It's made more difficult by the fact that Towers have had no choice but to change some of the RAP entrances due to Covid and social distancing. They definitely need to fully explain the changes to guests upon collection of the wristband.
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Dave
TS Founding Member
What’s the general issue (I don’t do Twitter), that staff don’t have good disability awareness training or that the rides are not accessible to disabled guests?
If it’s the former then I wouldn’t disagree, though I think that’s more around having a core group of staff on the disabled access areas rather than trying to get detailed training to what is a very transient staff base.
If it’s the latter then Towers have one of the better disabled access policies bar maybe some of the family parks that have no thrill rides and Disney.
If it’s the former then I wouldn’t disagree, though I think that’s more around having a core group of staff on the disabled access areas rather than trying to get detailed training to what is a very transient staff base.
If it’s the latter then Towers have one of the better disabled access policies bar maybe some of the family parks that have no thrill rides and Disney.
imanautie
TS Member
A mix of both I think.What’s the general issue (I don’t do Twitter), that staff don’t have good disability awareness training or that the rides are not accessible to disabled guests?
If it’s the former then I wouldn’t disagree, though I think that’s more around having a core group of staff on the disabled access areas rather than trying to get detailed training to what is a very transient staff base.
If it’s the latter then Towers have one of the better disabled access policies bar maybe some of the family parks that have no thrill rides and Disney.
Dave
TS Founding Member
A mix of both I think.
Not sure what the solution is to access issues other than saying theme parks can’t build big thrill rides but then you get into the area of one group limiting the options for another group and visa versa.
jon81uk
TS Member
I'm not trying to defend the park or diminish the complaints.
But I know you should talk to the disabled person rather than just addressing their carer. But also you would address the person who speaks to you. So if I walked up to offer help, I would talk to the wheelchair user. But if the parent/carer approached saying "here is the ride access pass" then I would expect people to talk to the person who is presenting the card to them.
But I know you should talk to the disabled person rather than just addressing their carer. But also you would address the person who speaks to you. So if I walked up to offer help, I would talk to the wheelchair user. But if the parent/carer approached saying "here is the ride access pass" then I would expect people to talk to the person who is presenting the card to them.
Dave
TS Founding Member
I'm not trying to defend the park or diminish the complaints.
But I know you should talk to the disabled person rather than just addressing their carer. But also you would address the person who speaks to you. So if I walked up to offer help, I would talk to the wheelchair user. But if the parent/carer approached saying "here is the ride access pass" then I would expect people to talk to the person who is presenting the card to them.
Depends on the situation, if it’s a transient interaction like a pass being presented then you talk to the person presenting the pass. If you are talking about access issues regarding a persons disability then you talk to the person with the disability not their carer.
It’s human nature to direct your conversation to the person doing the talking but it’s respectful in talking to disabled persons and their carers to talk to the disabled person directly. It’s a hard habit to break though.