Those things would of course be very welcomed for everyone, but I don't really see the relevance in terms of RAP. Surely the adjustment is not having to physically wait in line when you can't? Those standing in Smiller pit aren't exactly being entertained either!
Both need fixing. If a RAP user can do another couple of rides while waiting virtually they are going to get three times as much done in a day. That can't be right. That will also drive demand for the service, and if fewer people were using it it would work much better for those in need of it.
Second part could easily be a description of Fastrack (which comes with its own issues of fairness). Perhaps considering the thought process of many that RAP equals "Free Fastrack" the parks should consider a reversal back to actually having it for free (and pigs might fly).
That apparently Chessie had a cap (never existed when I worked there but then again usage was minimal and I often had to explain it to the guests because GS were useless) says more to me about how the parks have allowed misuse and making moves to prevent the abuse via PR fear.
When Legoland first went to the Q-Bot system a lot of people who used the RAP started moaning because suddenly they couldn't game the system anymore. And through inaction Merlin have backed themselves into such a corner that any strict implementation they could/should bring in will result in negative PR that they don't want to deal with.
Therefore we end up in a situation where nobody is happy and stuck with an unfit for purpose scheme. Even when other parks seem to operate fairly well without a timed system in place.
In terms of the queues, there's definitely a problem when people seem to turn up at the correct time, wait 30 minutes (for example) to get to the ride host, then get the 60 minute queue added to their card. Definitely no advantage in that nor is it equal, but again that's down to poor management from the park.
As I've said (numerous times as well), the first steps for the park is to actually implement their own rules correctly. Provide staff with assistance with any dodgy guests (again, pigs might fly considering Towers). Come up with ways to reduce ways of gaming the system (wristbands to digital is probably the way to go there).
Implement these rather simple things (and ignore anyone crying about it, because I'd wager most honest RAP users wouldn't care) and it almost instantly solves a lot of problems.
Then inevitably causes further problems by loads of people then buying Fastrack to fill the hole in which their ride counts have gone down the drain.