The Smiler - General Discussion

Rick

TS Member
Favourite Ride
Crux
The Giggler leg was dripping water down quite harshly in late may - used the single rider queue so I assume this is what you mean. I’m not sure if it’s just spray coming down though as it’s supposed to, as the misters on that leg have been quite powerful this year
I feel like we've reached peak something or other.
 

Skyscraper

TS Member
Favourite Ride
Nemesis
Bit random but I do find it odd that the Tickler is the only marmalizer effect that doesn't actually do anything to the riders (because of clearance of course). The other effects do wet or disorientate the riders.
 

AT86

TS Member
The Smiler was running on 2 trains yesterday (certainly around lunch time anyway). They attempted to add a third train and cycled them all empty, only to announce there was something wrong with it and it needed to be removed again. So more waiting for it to be taken off and the remaining two trains to be cycled empty again.

It resulted in 40min queues most of the day versus walk on for pretty much everything else.
 

Ethan

TS Member
The Smiler was running on 2 trains yesterday (certainly around lunch time anyway). They attempted to add a third train and cycled them all empty, only to announce there was something wrong with it and it needed to be removed again. So more waiting for it to be taken off and the remaining two trains to be cycled empty again.

It resulted in 40min queues most of the day versus walk on for pretty much everything else.
Think it's on 3 at the moment. Hard to tell
Edit: ye it is on 3
 
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AT86

TS Member
Out of interest does the Smiler still attract queues to the extent that the section running up the hill outside the ride entrance are still required?

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They create a bottle neck with the guest flow coming in/out of X-Sector and look a mess. I wish they would get rid and return the area to a pathway.
 

Poisson

TS Member
Favourite Ride
The Giant Squid
Whilst it is in situ they might as well keep it and use it like they do. Costs money and time to remove for no gain in the eyes of management. Right now, trying to do anything with The Smiler queue apart from ripping it all out and starting again is polishing a turd.
 

djtruefitt

TS Team
i guess if it wasn’t there, in the morning before they open the main queue would could end up with a queue stretching all the way down towards spinball, which would be messy and guests wouldn’t know what the queue even is for.

I think it might have been used during those busy school trip days though. They could do the wicker man style of having temp posts which they can remove. But they are usually either there all day or not at all on wicker, depending on how busy they know they’ll be. And it would probably be the same on the smiler as they wouldn’t have any staff to remove them after the ride has opened.
 

John

TS Member
Favourite Ride
Steel Vengeance
TBH the queue moves so slowly these days that no-one is willing to wait that long. It'd be well over 2hrs from the steps down into the pit.

When social distancing was still a thing that people tried to follow the whole queue was used and it took about an hour.
 

Dave

TS Founding Member
It’s shocking how bad Smilers throughput is now, I get that they don’t want to push the ride due to its history but seriously there is scope for getting back to at least 1000 an hour again.
 

Matt N

TS Member
Favourite Ride
Mako (SeaWorld Orlando)
Have they ever started running 4 trains again?

On my last 2 visits, it’s been running 3 and averaging a decent 700pph or so. I'd say it's mostly been no higher in throughput than Rita on my 2 most recent visits; occasionally on par or slightly higher dependent on how Rita was being operated on a given day, but quite often lower.

For some idea, I'd say that it's been averaging a 16 rider train about every 80-90s this year from my experience (3 trains, baggage hold open on all rides). Averaging ~80s on a fast set of readings (~720pph) and ~90s on a slow set of readings (~640pph). Think a similar sort of interval to the interval that Wicker Man dispatches 24 rider trains at.

The baggage hold returning does seem to have helped matters somewhat. I noticed that when the flow of trains was constant with the baggage hold open, the dispatch interval was barely over a minute, and had that constant interval been maintained over the hour, the throughput would have been a bit over 900pph. The thing that kept the throughput at 700pph or below was the fact that the staff were often having to wait a good 30 seconds or so for a train to return to the station.

From my experience, the main queue has seemed fairly long for it on my two 2022 visits; I once saw a 110 minute queue, and I quite frequently saw it exceed an hour.

I do think that returning the 4th train would help matters even further. When I timed the throughput in 2021 (4 trains, baggage hold closed), it was averaging a train roughly every 75s (~768pph). And that was with the baggage hold closed; I reckon it would comfortably exceed 50 trains per hour (800pph) with an open baggage hold and 4 trains, possibly even edging towards 60 trains per hour (960pph) on a good day!

Did Smiler ever hit 1,000pph under the way Towers operates it? Gerstlauer claims it's capable of 1,200pph, but this is with 5 trains, and I'm guessing it could also account for a separate offload area, which Smiler does not currently operate, but looks as though it could well have been originally designed to operate.
 
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djtruefitt

TS Team
I’ve only seen it on 3 trains this season, and it really does slow the throughput down. Often the staff work quite quick and send the trains out quickly, but by doing that you then end up with a massive gap before the next train arrives.

It’s odd that it seems to have not had the 4th train all season.
 
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