George W
TS Member
Couldn't agree more
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The Smiler - General Discussion
- Thread starter Scott
- Start date
DistortAMG
TS Member
- Favourite Ride
- POTC Disneyland Paris
This is the problem. But because they have left all of their ride hardware to get into such a state, with each passing year, the money required to bring them back up to acceptable presentation will be growing. Rather than keeping on top of it, and having a much smaller dent in a year on year budgets.
They have dug themselves a hole, which will be very difficult to get out of. But having rides such as the Smiler in such a state, does not bode well from a guest perspective. I am genuinely surprised the vicious papers have not got wind of the state of the ride and used it to twist a story about how the state of it makes it look unsafe. Maybe that is what they need, to give them the kick up the backside to bring all of their attractions up to an acceptable level of presentation.
They have dug themselves a hole, which will be very difficult to get out of. But having rides such as the Smiler in such a state, does not bode well from a guest perspective. I am genuinely surprised the vicious papers have not got wind of the state of the ride and used it to twist a story about how the state of it makes it look unsafe. Maybe that is what they need, to give them the kick up the backside to bring all of their attractions up to an acceptable level of presentation.
Danscott22
TS Member
- Favourite Ride
- The Smiler
Genuinely, I couldn’t believe how black they’ve let the outside of the station get. At the halfway lift hill, the walls are atrocious. The camera “theming” they’ve got installed there are covered in mould and dirt. The “You Belong to The Smiler” wall on the station return is peeling. As you come into the brake run you notice how dirty and grimy the concrete is. I could go on, but I’d be here all night. It’s such a shame, because I love the ride and today’s rides proved why, but it is absolutely vile to look at. The worst it’s ever been.
Blackhole_Sun
TS Member
- Favourite Ride
- Black Hole
I would think it’s marked down for some work for when Nemesis is back. They have done their biggest priority ride first, they were tidying up RMT this closed season I would hope Smiler is next. Possibly even to look at the janky second half of the ride to do some adjustments to the track.
It can’t be left like this another season. I had a couple of bad/rough rides last weekend on it, as did the people next to me on the ride at the front.
It can’t be left like this another season. I had a couple of bad/rough rides last weekend on it, as did the people next to me on the ride at the front.
RIPCorky
TS Member
The longer you let it deteriorate the more you have to spend on it, sorting drainage and aesthetics won't change the janky ride though. It needs a bigger investment than that to make this a top rated all round experience.
With what they spent on it originally and the compensation pay out it really is baffling as to why they've let it go like this.
CoventryBee
TS Member
- Favourite Ride
- The Smiler
Nice to see cleanliness is at an all time high at the park.
BigShadowtinytree
TS Member
So they did just paint over it then, classic merlin 
Connor98
TS Member
- Favourite Ride
- Hyperion
But the parks director has done a very honest interview so there’s nothing to worry about I’m sure
Nice to see cleanliness is at an all time high at the park.
RIPCorky
TS Member
Don't give them ideas, it'll be a black wall next week
Burbs
TS Team
- Favourite Ride
- Voltron Nevera
I think that’s a little unfair. Clearly there are tonnes of deep-seated issues across the resort - the general state of The Smiler being just one - and the brand new management team will be discussing in depth how to go about fixing things, I’m sure.But the parks director has done a very honest interview so there’s nothing to worry about I’m sure
George W
TS Member
Agreed however mold spores in a indoors area should realistically sorted very fast, it's not a issue that has to be discussed in depth about how it'll fit into the budget within the long term development plan.
it's a simple case of saying 'well this breaches health and safety and is damaging our brand, Steve get the bleach out and give it a good scrub with some elbow grease tonight'.
Steve74
TS Member
Ben Anderson
TS Member
It's simply about pride these issues like the mould problem, start at the top. Because they have let all the small things get out of control, no one can be bothered to do anything.
I won't repeat what I think of the dirty shelter in Galactica extended queue or the state of the Obvillian queue line. However, staff at for example Phantasialand would sort out a small issue like Mould, as they feel pride in their park. In my opinion, it's a cultural thing. Merlin is trying to operate towers like Thorpe park/Chessington but towers is so different.
I won't repeat what I think of the dirty shelter in Galactica extended queue or the state of the Obvillian queue line. However, staff at for example Phantasialand would sort out a small issue like Mould, as they feel pride in their park. In my opinion, it's a cultural thing. Merlin is trying to operate towers like Thorpe park/Chessington but towers is so different.
But why has it taken months for Steve to get the bleach out???
No elbow grease required, treatment, not scrubbing, does the job.
If they can't keep up with the jobs that cost pennies...
I think staff would have more pride if they were paid more. Merlin don't exactly pay well. Not sure how they haven't realised that given that they struggle to recruit
Steve74
TS Member
Well to be honest, this is the first time I've been asked
We're talking about Smiler not Saw