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Re: [The Smiler] Ride Reviews (Spoilers!) Overall good. Less intense than Nemesis, but more exciting than Air and actually a decent length. Bit of a pause with the vertical lifthill in the middle. Not too rough, but does hurt the shoulders on the inversions, OTSR could do with more padding...

Alton Towers have a downloadable leaflet available at http://www.altontowers.com/useful-info/disabled-access/ If you go to Guest Services on your way in (through the ticket barriers, down the ramp, first building on the right) then you can get a red wristband and card. They allow you to use the...

It was called the Ultimate Event and happened yearly in May. I went to the one in 2009, which I believe was the last one. You needed seperate tickets for the concert. You had a day on park and then there was a gate next to Air that you went through at 4pm if you had tickets for the concert. I...

Was stuck in the queue for 2 hours with no idea what was happening. No announcement the ride was closed and people were still joining the queue for at least some of the time. Ended up with free fasttracks from Guest Services. Along with other people that had the same issue. It didn't really...

Re: Selected rides opening from 11:00am With the choices of attractions shut, I can't see it not affecting customer satisfaction, certainly of anyone who uses ERT. I don't mind late opening major costers so much when I go to Blackpool, as the park is much smaller and backtracking round to what...