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ℹ️ Heads up...
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Update we been offered VIP passes return for group. With fast track for every ride. All customer feedback has been noted and now being investigated.
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It’s mad we have to waste so much time complaining for our rights as a customer. Theme parks should never be like this.
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Even tho I’m aware Facebook messenger are replying back with limited responses. As well as taking a long time to respond, but not properly. I’ve now taken up all my issues with the company directly too the complaint compartment and awaiting a call. Still pushing for a refund as none of us wish...
So again we didn’t get the full experience. We all said the Darren Brown Ghost Train felt incomplete. So for customers who only come on Halloween. They will just be left with the worst impressions of the park. Never to return. Should be the opposite for the busiest time of year! Cut costs and...
To be honest your right. We should have gone home. However been so excited for this event for months. I persuaded a group of 6 people to come. I didn’t want as organiser to let them down. the only plan I could think of in such a disaster of a day out. None of my friends will return to be honest...
My friend who came is a journalist and is writing a article on Merlin greed over customers. Quite clear on Thorpe Facebook page every customer is unhappy. A lot of people left after a hour. The contact page for the official website page is down. So many people will now never return. Good...
Here’s my message to Thorpe Park. Last Night was complete Carnage. Police everywhere. So many Fights breaking out due to ridiculous que timed and over capacity. Public arguing with staff. Que for complaints was getting longer and longer with so many people left furious. This isn’t a thempark...
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