Wilsy said:
Why doesn't Europa Park target a wider European audience?
The park is high enough quality to compete alongside Disney and certainly Port Aventura which get lots of visitors from the UK, but there is barely any mention of the park in the UK outside of this forum.
Miro Gronau, Park Operations Manager, explained this to us last year.
He basically explained that the park don't even advertise to the whole of Germany. For example, Hamburg - where Heide-Park and Hansa-Park are located, don't get anything from EP. Equally, they only advertise in North East and Eastern parts of France.
He said that if Europa-Park started to advertise more widely, across the whole of Germany, France, Italy and more of Europe, that the resort simply couldn't cope with additional guests. They already get 50,000 guests on the busiest days, and the resort creaks at those times - even with immense throughputs and world beating operation. Luckily, because it's a family business, they don't have to maximise revenues. So it really is the guest experience first - where many parks would be like "as many as possible!", Europa-Park are taking it more steadily.
The hotels already run at 96% occupancy year round - I very much doubt any other theme park resort in Europe can claim this (even though obviously other resorts may have higher numbers of guests) - because EP are gradually trying to grow, rather than just oversaturating in one go. They will add major rides every 2 years, pretty much. This is quite a high frequency compared to most European resorts - in fact next year they will hit 12 coasters. A lot!
The way they build hotels is simple. Rather than the PortAventura and/or DLP approach where they build huge, 500 to 1000 bedroom hotels with no guarantee the guests will come (and this is the case, hotels at these resorts are regularly less than half full in quieter times) - they will look at how many bookings have been turned down, and use that to inform the size of the next hotel.
With this in mind, upon building a new hotel (i.e. Bell Rock), the park can then add a geographical area to its marketing. For example, when Bell Rock opened in 2012, they began advertising to the French city of Metz, around a 2 1/2 hour drive away.
I am not 100% on every detail there, but it gives you an idea.
