2020: General Discussion

Discussion in 'General Discussion' started by Danny, 20th Nov 2019.

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  1. ringo

    ringo TowersStreet Member

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    Pretty much as I expected but doesn’t bode well for future if they do increase capacity.
     
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  2. Skyscraper

    Skyscraper TowersStreet Member

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    As has been said, I think the reason for Duel is the moving loading/unloading, which involves a constant flow of guests from different cars. Tomb Blaster has stationary loading/unloading so it's easier to keep guests apart.
     
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  3. TPJames

    TPJames TowersStreet Member

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    Thank you, finally someone who understands what I’m saying. Pleasure beach are probably the UKs leading park for customer service right now, I admire how hard they have been working.

    If chessington can open tomb blaster and Europa park and Phantasialand can open their shooting rides, there’s really no excuse for duel to be closed. If Phantasialand efteling and Europa park can open their mad houses, towers can open hex.

    At the end of the day it boils down to budget cuts why these rides are closed. Pick out the rides people are least likely to notice are closed and slash them from your park offering to save some money. You can argue all you want it’s social distancing measures but when other parks open similar style attractions it’s just not the case.

    Regardless of this, parks at this current time should be posting on their website what attractions aren’t operating right now. It’s what any respectable and professional park would do (and what most are doing).

    I don’t agree with full paying customers not being told that 2 of Alton’s major coasters (Rita and th13teen) are going to be closed, along with an array of other attractions. The planned closures should be advertised in advance on the website, as Europa, efteling, chessington are doing etc. It’s hardly much to ask.
     
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  4. TPJames

    TPJames TowersStreet Member

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    Geister ricksha and abenteuer Atlantis are open in germany? Policies can easily be in place for continuous loaders, it’s not that difficult.
     
  5. Skyscraper

    Skyscraper TowersStreet Member

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    Thirteen requires a minimum of 18 guests per train in order to clear the second lift hill. That's more than half the train needing to be full.
     
  6. rob666

    rob666 TowersStreet Member

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    They havent had months to get everything working, staff have not been working...furlough.
    I am not a season pass holder, despite my tone, I simply have realistic expectations in the current situation.
    And how many full paying punters do you think the Towers have visiting today?
    I bet you could fit them on a single nemesis train!
     
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  7. John

    John TowersStreet Member

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    Just heard an announcement on Spinball, single riders cannot ride at the moment - possibly due to rain, I couldn't hear clearly over the ride itself

    EDIT: 1 group per car due to social distancing, no single riders for the foreseeable
     
    Last edited: 4th Jul 2020
  8. Danscott22

    Danscott22 TowersStreet Member

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    The problem is they are saying on twitter they intended to have all outdoor attractions open today, instead of just being honest at why Thirteen is not running in particular. Essentially they're saying they planned to have it running, when we know they didn't.
     
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  9. TPJames

    TPJames TowersStreet Member

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    And I have realistic expectations that alton towers should do the right thing and put a list of the unavailable attractions in their FAQs section of their website. It’s realistic to point out that lying and cheating customers out of their money isn’t the way forward. Rita and 13teen are advertised on the website, it doesn’t say they are going to be closed for the time being, so they shouldn’t be closed.

    I’m pretty sure the park is either sold out or close to full capacity today, so there’s probably a couple of thousands full paying ticket holders? Not everyone can afford annual passes, some people only visit once a year, and it’s hardly a good experience to be greeted with an abundance of closed rides on your annual visit.
     
  10. siralgenon

    siralgenon TowersStreet Member

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    So has every other park? Yet they have everything ready. It's not an excuse.
     
  11. Islander

    Islander TowersStreet Member

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    From the park Ts&Cs:

     
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  12. Skyscraper

    Skyscraper TowersStreet Member

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    Smiler's still down, don't know what up with it. Wonder if the alarm went off again like this morning?
     
  13. ringo

    ringo TowersStreet Member

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    In an ideal world they should have a list of rides that are unavailable that day available for you to see before buying a ticket.

    Smaller parks manage but in the grand scheme of things anyone who visited today should of gone with a low expectation.

    If you aren’t happy let them know, if you are happy also let them know :)
     
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  14. siralgenon

    siralgenon TowersStreet Member

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    That's the same with any park around the world, it doesn't mean they're meant to do it.
     
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  15. TPJames

    TPJames TowersStreet Member

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    So basically you’re saying it’s ok for them to be unprofessional and cheapskates?

    No wonder I haven’t visited in so long. I’ll just stick to the european parks. The uk industry is falling apart and merlin need some proper competition over here.
     
    Last edited: 4th Jul 2020
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  16. Dave

    Dave TS Founding Member

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    The website states there is reduced ride availability, I have better things to do than check their website daily so I have no idea if that information was on there before today.


    You haven’t visited for years but are spending your Saturday on a forum about the place... Pubs have reopened you know.
     
  17. TPJames

    TPJames TowersStreet Member

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    It’s not really in an ideal world though, every other park is doing it? Chessington, Legoland, Europa park, efteling, Drayton manor and I could go on. It’s just the responsible thing to do in current circumstances.

    Of course, everyone understands in the current circumstances the full offering isn’t going to be available, but what’s not going to be available should be advertised in the FAQ: on the website. Every other park can do it, so there’s no reason towers and Thorpe can’t.

    I don’t care half the park is closed, if it’s closed it’s closed, but it needs to be advertised on the website. It’s the responsible thing to do.
     
  18. Croftybaby

    Croftybaby TowersStreet Member

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    The 2 big questions we need to know.

    1. Did they turn a profit?
    2. Is the Twirling Toadstools had its 'TLC?'

    :):)
     
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  19. siralgenon

    siralgenon TowersStreet Member

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    Rita, Thirteen and Battle Galleons have all now been removed from the app which makes me think Rita won't be opening any time soon either.
     
  20. Danscott22

    Danscott22 TowersStreet Member

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    I really don't get it with Rita? Part of me thinks they've thought "well Rita would be the only ride open at this end of the park so lets just not bother". I know that sounds ridiculous but it wouldn't surprise me.
     
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