I love the place and go most weeks off peak, and Sundays in the peak. But, because it is a family concern, there is the matter of "Do it our way or get stuffed." style of organisation and management. They will not open late..."We have your money...now go home please, we would like our tea"...is not always best business practice. I get great value from my pass, get on well with (nearly) all the staff, but avoid peak times at all costs...quality of experience nose dives! The park lost literally millions with daily opening in low season over the last few years, there was no logical economic reason to do so, so it either comes down to the influence of outsiders... (council?), or weird management. And Matt, as you get your leg pulled for eternal unconditional optimism, others get theirs pulled for constant negativity and nit picking. It takes all sorts, we cant all be self centred happy clappers with a part time job. Sadly.