Or strict uniform standards make staff uncomfortable and unhappy, which leads to them looking and acting miserable. All because the smart black shoes aren't as comfy as the black trainers. Not to even reiterate how difficult and expensive it is to manage staff claiming costs for, or being given, all parts of the uniform. It needs people hired to manage stock, washing, replacing, handing out and counting back in. Not to mention if you do it this way, you also have to pay staff for their time getting / putting on / returning uniform. If you give the staff / pay for their uniform which they take home and keep clean themselves, there can be issues with staff losing uniform, forgetting it on the day, ordering replacements. It's a costly nightmare and I understand why businesses avoid it. Having said all that, I do think the poloshirt/fleece at Alton Towers looks old fashioned and not particularly smart. Think they could redo the uniform they do have to refresh the look.