Plenty of narrow-minded people commenting on Alton Towers Facebook about how they hope they'll be sued for millions etc. Seems to be the thing these days, all about the money. How about spare a thought for the girl who has lost her leg, and her family? The negative energy and comments from people on there would have you believing that suffering a lost limb is the end of your life. Whilst it is a devastating injury which will change her life, it is not the end of all her dreams. To me it speaks more volumes about how these people view those with disabilities. I hope the victims have positive people around them who share opposing views to those mentioned above.
I think and hope that Merlin will support the victims in any way they can for the rest of their lives, rather than it be a simple compensation payout. I don't know exactly how these cases work.
Speaking from experience, the compensation is unlikely to be millions - in fact, I would be surprised if it was more than £1m.
As a guide, insurance companies tend to pay £80,000 to £210,000 for a whole leg amputation. Companies who are responsible for accidents tend to pay more than that to help them out on the PR side of things - it is always better if an injured party gets a good settlement (which is usually private and non-disclosable), because then the company can say that they have looked after the person, especially when it comes to mitigation in court (that sort of thing tends to go down well with judges during sentencing).
A lot of factors go into the compensation though - for example, the age of the person and potential loss of career earnings. So for this poor girl, as a young person, any compensation is likely to be towards the upper end of the scale.
I would also be surprised if any fine the company gets would be more than £1m either - an accident that I know about offshore where a worker lost his leg resulted in a £225k fine for a large, multinational oil company. Any fine for Merlin would probably be more (because of the multiple injuries) but I would be very surprised if it was more than £500k (and that is assuming that Merlin are guilty - because we just don't know yet).
No, the real costs to Merlin will be the business impact costs (as we have already seen), and even the cost of the HSE investigation, which is likely to dwarf any fine and compensation payments paid out.
As a HSE manager I once knew said after an incident: 'If you think health and safety is expensive, try having an accident'.