Which is the better of the 2 hotels?
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I’ve stayed in both, matamba twice and ling bao once. As lots of people have said above, it really depends what you are going for.
Matamba is a lot more family friendly. More in the way of areas where kids can play, and you will see a lot of kids running about. Ling bao is very classy, upmarket and posh. I don’t think I saw a single child in the hotel on my stay, it’s got a very fancy feel.
Ling bao is my favourite, it has the better bars (dragon bar, when it’s open), it’s got the swimming pool and spa and the rooms and the beds are a lot “comfier”. But that leads me to my next point, bed arrangements:
Ling bao and matamba both have family rooms, and you are most likely going to be put in a family room even if you aren’t coming with your family, unless you upgrade to a superior or a suite in the ling bao. In every family room the ling bao has one double bed (with two separate single duvets) and one bunk bed. This compares to matamba which will give you two double beds (with a double duvet) in the matamba. So it’s something to consider when booking your room. I imagine Charles Lindbergh will be twin beds from the looks of it (but don’t hold me to that).
Both hotels do amazing buffet breakfasts and also buffet dinners, but I prefer the buffet in ling bao. Both hotels also have an a-la-carte restaurant too, and they are both good quality.
For me, it’s got to be ling bao, better atmosphere, tranquility, swimming pool and at christmas the lights around the hotel gardens are so beautiful you will literally never want to go home. Matamba is much more upbeat, vibrant and friendly, a bit like the Africa area in the park, and if you stay in a park view room you can get some great views of black mamba going around. But I definitely think ling bao has to be my favourite of the two hotels, but it is a lot posher.
Just one final thing to add, you will definitely feel how much “classier” ling bao is than matamba if you stay in both. At breakfast in the ling bao they take you to your table and bring you coffee/tea, and as soon as you are done with a plate they remove it immediately- amazing efficient service. In matamba the service at breakfast is much more laid back, you have to go and make your own tea and coffee and you often end up with a stack of dirty plates. Just one of the reasons for the price difference and difference in ratings and atmosphere between the two hotels.
@Ian I visited in January just gone, matamba guests can no longer use the ling bao pool and sauna facilities, I believe. But they are entitled to make bookings at the mandala spa and use the ling baos restaurants and bars.