• ℹ️ Heads up...

    This is a popular topic that is fast moving Guest - before posting, please ensure that you check out the first post in the topic for a quick reminder of guidelines, and importantly a summary of the known facts and information so far. Thanks.

Quick Questions

The main gates open 9 or even earlier. So you are best to get there early and then you won’t need to queue at all at the entrance place. Arrive around 10 or later and you can queue all the way back to the car parks. Then it’s best to head to a ride straight away and wait for it to open at 10 or sometimes slightly earlier.
 
Hi all,

If I book a season pass online, is it posted to me or can I collect it on the day that I visit? I am looking at going next Monday so if it is posted it won’t arrive in time.

Thanks!
 
WL18 said:
Hi all,

If I book a season pass online, is it posted to me or can I collect it on the day that I visit? I am looking at going next Monday so if it is posted it won’t arrive in time.

Thanks!
Click to expand...
I think you select which option when booking it, but be sure to double-check before checking out.
 
skyscraper said:
I think you select which option when booking it, but be sure to double-check before checking out.
Click to expand...
Thanks for the reply. I went to check out but it said the only option was to “print at home” which obviously can’t be right as I can’t print the pass at home!
 
Last edited:
WL18 said:
Thanks for the reply. I went to check out put it said the only option was to “print at home” which obviously can’t be right as I can’t print the pass at home!
Click to expand...
That probably means the confirmation email that you show at the park to collect it. Can also be shown on your phone.
 
WL18 said:
Hi all,

If I book a season pass online, is it posted to me or can I collect it on the day that I visit? I am looking at going next Monday so if it is posted it won’t arrive in time.

Thanks!
Click to expand...

Given there is only about six weeks of the season left, are you sure it is the best idea, will you make enough use of the season pass? A standard season pass excludes scarefest dates too so you need to pay extra for those dates.
It is possible to visit three times and therefore make it worthwhile still in the next few weeks, assuming the park doesn't get fully booked.
 
Booking a hotel for next week for myself and my daughter. I've tried numerous ways of asking Alton Towers this question but they're not replying.

As we're both adults, will there be two separate places to sleep in the hotel room, like a double bed and a pull out trunk bed? The Bunk Beds are going to be far too small for her I reckon.

Any help would be great.
 
Godscrasher said:
Booking a hotel for next week for myself and my daughter. I've tried numerous ways of asking Alton Towers this question but they're not replying.

As we're both adults, will there be two separate places to sleep in the hotel room, like a double bed and a pull out trunk bed? The Bunk Beds are going to be far too small for her I reckon.

Any help would be great.
Click to expand...

Which hotel are you booking? All rooms in Splash are a double and bunks.

Woodland Loges have a double, bunks and a trundle bed.

Alton Towers Hotel rooms are more of a mixture but Arctic Explorer rooms have a double, single and trundle bed - they might be your best bet.
 
Godscrasher said:
Booking a hotel for next week for myself and my daughter. I've tried numerous ways of asking Alton Towers this question but they're not replying.

As we're both adults, will there be two separate places to sleep in the hotel room, like a double bed and a pull out trunk bed? The Bunk Beds are going to be far too small for her I reckon.

Any help would be great.
Click to expand...

im pretty certain the bunk beds fit an adult, but some rooms do have a single bed instead, particularly Alton Towers Hotel explorer rooms.
 
Just a word of advice; the bunk beds in the Explorer Rooms are quite low if you are an adult, especially the bottom bunk! I must admit I had difficulties getting into the bottom bunk last time I stayed in a room with a bunk bed, and I was probably no taller than 5’7” last time I stayed in a room with a bunk bed.

However, as many have said, you can request a room with a regular single bed; that’s what we did on our most recent ATH stay last June. Fun fact; if you get a room without bunk beds, it was a Garden Room when the hotel first opened!
 
jon81uk said:
im pretty certain the bunk beds fit an adult, but some rooms do have a single bed instead, particularly Alton Towers Hotel explorer rooms.
Click to expand...
I was in a Beachcomber room this weekend and slept in the bunk bed without any problems. I'm 5'8" if that helps but even then there was still extra room for somebody taller. Agree with Matt though, mind your head getting in and out!
 
Oh, they’re fine for adults legroom-wise, as @Alsty says; I had plenty! For me, the greater issue was the fact that getting in and out was somewhat awkward.
 
Are coaches/minibuses still allowed at Towers? My friends car only takes 5 so if we've got 6 they're thinking of hiring a minibus.
 
Thanks for all the replies. I'll have the double bed and she can make do with a bunk bed. Looking forward to it. I take it I can park straight at the hotel car park when I arrive, leave my car there, and then check-in after our first day in the park?
 
Godscrasher said:
Thanks for all the replies. I'll have the double bed and she can make do with a bunk bed. Looking forward to it. I take it I can park straight at the hotel car park when I arrive, leave my car there, and then check-in after our first day in the park?
Click to expand...

You can but it might be worthwhile to check-in when you arrive if you have time and then just get your room key later. This would mean you can use the Galactica gates entrance and get any other benefits.

Oh and we usually leave our luggage in the hotel store room, the porters will take it to your room when it is ready so you don't have to go back to the car when you return from the theme park. It also means we can leave the car key inside a suitcase and its one less thing to carry at the theme park.
 
Last edited:
On arrival at the hotel in your car you will be directed to a temperature check before parking up. You will then get issued a purple wristband to show this has been completed.

The wristband along with your tickets will get you in the park via the Galactica gate, you don’t need to check in at the hotel first.

I believe they are discouraging use of the baggage stores to avoid unnecessarily having to handle bags, so it is probably worth keeping bags in the car.

You can park for free in the hotel from arrival to departure day, no need to move your car.
 
AT86 said:
On arrival at the hotel in your car you will be directed to a temperature check before parking up. You will then get issued a purple wristband to show this has been completed.

The wristband along with your tickets will get you in the park via the Galactica gate, you don’t need to check in at the hotel first.

I believe they are discouraging use of the baggage stores to avoid unnecessarily having to handle bags, so it is probably worth keeping bags in the car.

You can park for free in the hotel from arrival to departure day, no need to move your car.
Click to expand...

I haven't visited during Covid so yes that does make sense that things aren't as normal and your advice is better.
 
You must log in or register to reply here.
Top